Puffin Inn of Anchorage

Has great pictures online but don't trust them. They put a lot of money into their lobby. This is a cheap place, probably good if you're a man traveling alone. Pretty ghetto though. Outdoor room entrances, very outdated rooms. I wouldn't recommend for families looking for a clean, comfortable place to stay.

2 weeks ago

The night staff was incredibly kind, the days staff seemed stressed and was put off when we suggested having to put room number when signing a list set out on the front counter for shuttle service was a safety risk for women traveling alone. We got an eye roll and look of exasperation when we mentioned it. Our room smelled strongly of feces. We thought maybe it was coming from the bathroom but the restroom actually smelled better than the bedroom area. It appeared to be clean, but pretty worn down. Great hot water and water pressure could have been enhanced if all the shower head nozzles were unclogged. Good complementary breakfast. Overall, a decent place to stay. We booked on line which ended up saving us about $60 rather than going through the company website

4 days ago

A good hotel for 1 night, the transfer arrived very quickly, despite the fact that the flight was at night. It's only a 5-minute drive.very friendly admin at the front Desk.inside there was a beautiful Christmas tree, a burning fireplace, stuffed animals gave style to the hunting lodge hotel. Of course, the rooms are ordinary, everything is very simple, but for one night it's enough, there is a refrigerator and a microwave and a separate coffee machine. although there is hot water, tea and coffee in the lobby around the clock. it is important for me that there is always hot drinking water. There are breakfasts. And I asked for a late check-out, they were happy to let me stay and said as a compliment they did not charge me for payment.

2 months ago

Wont recommend at all. Booked a family suite for a day and will not recommend if you want a peaceful night. They checked us in a suite which had heater broken with outside temperature of -15 degrees. They provided 2 portable heaters to make the whole suite warm. The portable heaters were pretty useless until kept 3 feet from the body. It was already too late and we just wanted to sleep as had a flight early morning. After couple hours, the suite curcuit breaker tripped and there was no electricity in the room. They fixed the breaker but then we couldn’t use portable heaters anymore. In middle of night they changed us to a standard room in another building which was really bad and didn’t have any elevator so we were supposed to carry our 4 heavy suitcases to 3rd floor by ourselves. This was too much of a bad experience and we couldn’t take anymore, so we went to airport directly to have few peaceful hours there before our morning flight. The staffs lacked any hospitality in properly providing an alternative solution. I am not coming here ever again.

3 months ago

After checking in, I was instructed to navigate a frozen solid sidewalk to an annex building that was dangerous to say the least! Once I made it to my room and settled in for the night. I was awakened by a stranger entering my room. Followed by a phone call to my room at about 11:30pm to inform me that the night desk clerk had given me the wrong room! A room in which the toilet was plugged upon my arrival. After waking at 3am and braving the frozen solid sidewalk back to the front desk. I was promptly informed of the room mix up once again with an attitude as if it was my choosing. In the lobby the juice machine didn't work, no coffee was available. Overall very disappointed and will never return!

a month ago

Came here years and gave it a good review, but times have changed. Now it's just a bunch crack heads with a rude terrible woman who works the front desk. The place is scary and a dump. Also I notice the rooms have been renovated and a much smaller than in the past. Also now there is no sound reduction between rooms. It's very loud and your neighbors will be nasty.

2 months ago

Nice budget hotel near the airport. Rooms are clean, the people are friendly. They have a variety of different types of rooms, from budget singles to family suites with views/jacuzzi bathtubs. I like the rooms in the main building because everything is accessible right downstairs. Free airport shuttle.

2 months ago

Staff is amazing, and it's a pretty good deal considering the area. Beds are comfortable. My only complaining is the noise, sometimes people are loud. But I think it's quieter in the winter with less people running around outside.

a month ago