Hotel Iris

Oh, Iris Hotel, where do I begin? Maybe with the two cockroaches I found—one by the bed and another in the bathtub. It’s not every day you feel the need to wear sandals in a hotel room, yet still want a full-body disinfectant afterward.||But cockroaches are the least of your worries here. The real horror is the people who seem to live at this hotel, clearly dealing drugs. When we left our room to grab a bite, we returned to find a drugged-out woman standing by our door—a disturbing sight. And let’s not forget the building’s condition: cracked concrete and shaky floors. One small earthquake, and this place could collapse.||The service wasn’t any better. The general manager, a guy from India, got offended when I mentioned the cockroach issue, and he was hard to understand, as was the rest of the staff from India. To top it off, they looked dirty, which didn’t inspire any confidence in the hotel’s cleanliness.||So, if you’re into creepy crawlies, shady characters, and questionable safety, Iris Hotel is the place for you. I’d call this stay 'American Horror Story: Iris Hotel.' Bravo, Iris Hotel, you’ve truly set the bar low.

6 months ago

Front desk have no real customer service ethics, extremely shady place.. to top it off. My room was infested with roaches. I understand one, two, maybe a few roaches in hotels. I killed over 16 roaches and saw way more than that.. not exaggerating, for the prices y’all are charging.. should at least bomb your rooms

5 months ago

Positive: Nothing it was a horrible experience Negative: I tried to check out instantly and was told I couldn?t. The room smelled like feet and it was roach infested and I did not feel safe and their customer service was horrible

a month ago

Honestly this place made me feel like I was just at home as some cguy. TV was in a neat spot for falling asleep, couple pieces of furniture, the bed was really soft and easy to skip alarms in, and the bathroom had some cool renovations such as lighting. The floor space for the entire room was amazing, it felt like the whole room that I had rented was an entire apartment. I honestly would stay here again if I needed to spend another night in San Diego. The transit station is only a 15 minute walk away.

6 months ago

Hotel voucher brought me here. And it's lit to say the least. Not recommended for tourist or families out of town. It's mainly lived in by San Diegos homeless population. And isn't quite that comfy hotel stay you'd be looking for.

4 months ago

We had a concert in San Diego, reserved a room A MONTH in advance only to find out our reservation had been cancelled!! I never received a call or anything regarding the cancellation. Worst experience ever, and worst customer service!!! I would definitely rate it ZERO stars but thats not possible, so i give it a one.

4 months ago

The pictures make it look waaay nicer than it is. When we arrived there was a couple having a domestic dispute outside. Our room was right over the office and it had the most horrible smell. I've never smelled such a foul hotel room before. We asked to move rooms and were told it was fully booked. We ended up getting a last minute room at Town and Country and checked out about 30 minutes after arrival. We still had the stench in our noses an hour after leaving that place. All these positive reviews must be bots or paid reviews. Do yourself a favor and book any place but here

6 months ago

Disgusting. Roaches. Worms on bedding. Filthy. Towels are stained as though used to clean tires. One roll of toilet paper every other day. My friend is housed here due to homelessness. But this place is nothing as advertised in Google. Mgmnt is rude and abusive. This place should be tented and bombed with repellent.

4 months ago