Comfort Suites near I-80 and I-94

Got a room night off 3/3/25 through a CLC reservation and I've never seen such issues with the checkin in my 3+ years of doing this work. I don't blame the guy at the desk for having these issues because it's obvious his issues come from a blatant lack of any training. It seemed like he had to figure out the CLC checkin system himself and experienced issues with it. After being checked in I kept being interrupted at the door so he can get our checkin information again, and this happened several times until he asked me to come to the front desk to basically do the whole process over again. I don't blame him, the desk clerk was obviously (to me at least) having real issues with the checkin process, felt as if he had to figure it out himself without training. Basically an issue with management. Location doesn't have any nice views but it's a big open empty space without any traffic so I have no real complaints

2 weeks ago

This location was ideal for my travel needs. The customer service was nice. The room, on the other hand, was not clean. The floors were dirty, the furniture stained, and the walls had several patch work and holes. The shower curtain was old, and the shower curtain rod was loose and didn't appear fully affixed to the walls. When I returned home, I washed every article of clothing those that was worn and the things I didn't wear. I suspect the bed may have had bed bugs. I've experienced several bug bites on my skin and genital. A doctor visit has been scheduled. I do not recommend this location.

3 months ago

Positive: The location was not far from the conference I attended and shopping places.I will recommend this place if there are good changes like vacuuming the place. (I saw the cleaner sweeping the hallway carpet instead of vacuuming. Negative: The hallway was dirty. The room did not have a rack with hangers to hang my clothing. The water temperature was more clod than warm/hot. The sink tap water was not flowing enough.

3 months ago

I stayed here many time before had no issue. I stay again on December 20,2024. I couldn't sleep because something was biting me. So I checked the bed and found bedbug. I immediately checked out and asked for a refund. I have got no response yet about them refunding my money.

2 months ago

Positive: They tell you that you can't take the breakfast to your room, but the room has a microwave and refrigerator. Before you can get clean linen and towels you have to personally bring them your dirty ones. Quiet time is from 10pm-7am. Bathroom needs update Negative: The night manager refused to give batteries for remote. He kept trying to get in our room. He was uncooperative about everything that was asked of him. Bathroom shower was broken. I won't stay there anymore.

5 months ago

Positive: The location was good Negative: They overbooked for the room type I selected so I was offered another room with 1 bed and a pull out instead of 2 beds and a pull out. I took the offer since I did not have the funds to book another room. The pull out was disgusting with stains all over

6 months ago

This place was HORRIBLE! I wouldn't even give this place a 1 star! The lobby was dirty. The rooms were dirty. Walked into the hotel room and almost fell. It was so slippery. So we went down stairs and told the front desk about it and some guy came with a swifter and a rag (and mind you the swifter had no solution in it) he end up putting the rage down and put the swifter on top of the rag and started to “MOP” the floor. At this point I was in disbelief at what was going on. The cable wasn't working. The bathrooms smelled like pee. The pillows wasn’t even full pillows. They were the size of a decorative pillow that you put on a couch. We end up finding another hotel with in the same hour of checking in here.

6 months ago

Rooms are ample in size, and the price is fair for the quality. All of the furnishings are a couple years out of date, but they are well maintained, giving it a pleasant feel. The floor was oddly a little dirty. I usually walk barefoot in my hotel stays, and within an hour, there was dirt all over the soles of my feet. You wouldn't think it, though, at first glance. Room could probably use a deep clean. Staff is courteous and complimentary breakfast was of good quality. Overall expect a comfortable stay for a little more than 100/night.

11 months ago