Hampton Inn Kingston

We reached the hotel around 8 PM in September to stay here for 1 night. We had booked 2 rooms. Luckily we got connecting rooms. The hotel reception area is quite small. I particularly didn't enjoy the reception staff as they were not proactive themselves while checking us in. They even forgot to give us water bottles and gave when asked. The staff definitely needs some training. The rooms are good and basic. Nothing great or extra ordinary about them. The breakfast area has very limited space to sit. The spread is also not great and there are limited options with just 1-2 staff members who supposedly stay in the kitchen and only come out to check once in a while. They had shortage of packaged butter which I highlighted to the staff member but instead of refilling that, she showed me where open butter was kept. When I asked that I need packaged one, the reply I got was "it's the same". I might not prefer this hotel next time but being a hilton honors member, I definitely don't recommend this hotel to be hilton chain worthy.

5 months ago

This hotel pleasantly surprised me. The front desk staff were very personable and helpful. The rooms were clean, spacious and spotless. The entire hotel is very well maintained. Breakfast was good and the all day coffee was a nice treat. I’ll plan to stay again next time in the area. A lot of the reviews mentioned the train noise but honestly it’s not that noticeable. I’d didn’t bother me at all.

4 months ago

Recently, we had a house fire and our insurance placed us here. We have been treated like family by the staff. Elise Smith GM went above and beyond to help us with our insurance and to make sure we had the best stay. Pet friendly free great breakfast in the morning. Great place to stay in Kingston short or long term.

3 months ago

Positive: Cleanliness and breakfast as well as location Negative: The heat did not work. It was very cold. Staff came to try to fix it but couldn?t. There were no other rooms available to switch us into. He assured us he would have manager come to our room at night when she came on. No one ever came. It was beyond cold

2 months ago

Hilton gold member. Totally average rooms with bathrooms getting a little long in the tooth that are almost down to motel 6 level of quality. Getting in and out of parking lot is annoying- you have to wind your way through other businesses parking lots - if you are towing a trailer, you may want to go elsewhere.. Still doing the COVID every other day housekeeping "for your comfort". . . Sure, that's why. For an overnight stay it's fine, for longer stays I would go elsewhere

2 months ago

Stayed here this week and it was fine, nothing spectacular. The front desk staff were very helpful and got us checked in quickly. The bedroom was fine, clean and not too noisy (even with the train occasionally passing by at night). The bathroom was a bit of a problem, however. The floors and tub had cracks in them. The shower didn't really work very well. The faucet would still run when the shower head was on and the water pressure was suboptimal. Pool area was fine, though a bit cold. Would have liked a jacuzzi tub placed there to warm up after a swim. Breakfast was ok as well, but the cinnamon waffles were a standout, very good. Overall, a fine place to put your head down at night and a step up from a Best Western or Motel 6, but not a five star experience by any means.

6 months ago

Tasty breakfast (especially the waffles!), comfy bed. Easy access to/from U.S Route 209 / NY Route 199. Nice views (from rooms on the 4th floor, particularly closer towards N end of building) of mountains to the west. Train enthusiasts will probably enjoy the relatively-frequent trains that go by on tracks on the other side of the "side road" that runs behind the back portion of the wrap-around parking lot.

3 months ago

My original review for this hotel was after 9 weeks of staying with them. Because of their amazing service, kindness and incredible people, I have continued my stay, for a total of 6.5 months and counting, staying every Sunday to Friday for business and I cannot think of another place I would want to stay while in Kingston. They have made this place a home away from home for me. Their kindness goes above and beyond: Niran, the GM comes to greet us every morning with a smile and a handshake, and is always trying to make sure we (myself and my co-workers) are happy. As an example, I have arrived back to my room at the end of the day to find treats and other things left for me to enjoy after a long day. Over the Thanksgiving long weekend, instead of going home, my wife came up to join me and Niran, knowing she'd be with me, surprised us with a wonderful Thanksgiving dinner he had ordered in for us. We arrived back to the hotel after a day in Kingston and were blown away by this act of kindness. The entire crew here is amazing and make you feel right at home; Amit, Lisa, Mel, Kate, Evangeline, Areum, Ganesh, etc., always make your day brighter with a kind welcome and warming smile. I cannot thank them enough for helping to make such a long stay away from home so much easier. I will honestly miss this place when this project is over.

6 months ago