Courtyard Austin The Domain Area

I really enjoyed my stay here, Cindy at the front desk was more than helpful, she was welcoming and very friendly. Her warm attitude really set the tone for my visit. I truly appreciate her exceptional service and would definitely return because of the great experience she helped create. Adriana in food service was amazing, she recommended the breakfast burrito and it did not disappoint. I really appreciate Victoria for being so helpful as well.

4 months ago

So I walked in to get my room and then I realized I picked the wrong dates but as luck would have it Nia was working or should I say a superhero. She hit me with a magical smile and told me I was not a screw and then walked me through the process to get a new room. Luckily they had one left. I made new reservations she took notes for me and took care of everything. Thanks so much Nia for the great service. Called back and talked to the manager Victoria and she was great as well. Thanks for the amazing leadership and service. Happy New Year!

3 months ago

My wife recently stayed at the courtyard for a class trip. While business casual is a very broad range of outfits, the professor made a huge stink about her not having a blazer, specifically. The sales manager overheard the exchange, and later that night when my wife returned from day one of the class activities, the staff had gone out on their own time to get her a blazer. This level of care and consideration is just amazing, and if ever in Austin again, we will be staying with them. As a military member we have to travel around a lot, and it is always nice to find those places that go the extra mile for their clients.

5 months ago

We have an office in Austin close to the Domain area and we have been using this hotel. I have stayed often and last week I had a two night stay. The hotel overall is dated and needs work ,however, if it is clean you can overlook some of that . This week no service, no show for the room to clean and no response from management. The front desk people are very nice and always welcoming so it is a-shame that simple operations for cleaning cannot be tended to… I will be staying at another hotel in that location in the future.

6 months ago

First the good - staff is pleasant and helpful. Room is large and was clean. Bathroom was also large. Hotel was conveniently located for our activities in Austin. BUT, I honestly almost checked out the first night and went somewhere else. The room smelled like it had the carpet shampooed and then the door shut tight for days. Musty, damp, perfumy. It was nauseating. Finally about 2 or 3 am the smell lessened. The bed was very saggy and needs replaced. The policy to only clean room every other day is fine, but it would be helpful to have enough coffee/cups for 2 days.

6 months ago

Positive: The hotel staff were extremely nice and helpful. Negative: The TV screen image in my room was scrambled/pixelated and wasn?t working correctly.

3 months ago

Positive: All was wonderful, staff were friendly and helpful, location was great!. Negative: Pricing at the restaurant was outlandish. I had a Caesar salad and 2 glasses of wine and it cost me 65.00

4 months ago

Location was good- didn’t get the room I reserved but they honored the price. Had to be moved rooms first ac wasn’t working and all night the new room was damp feeling

5 months ago