Home2 Suites by Hilton Richland

Fantastic experience. This will be the only place I stay when I visit. I have a new fragrance allergy I am learning to navigate and I had an allergic reaction to the laundry detergent on the sheets. The hotel staff did not hesitate to rewash them in my detergent and remake the bed. They even checked on me later that day to see how I was. The beds were comfy, the room was spotless and the breakfast was delicious. Highly, highly recommend!

4 days ago

Positive: My room was very quiet, so I was able to get a good night's sleep. Everything was clean and the staff was very nice and helpful. My room had a kitchenette and I loved that I had real dishes to use if needed. Negative: ""

2 weeks ago

We stayed here with our high school basketball team (8 rooms). The service was outstanding, rooms were spotless, and there were some nice personalized touches including a handwritten note to our team welcoming us and a sign welcoming us with our school logo at the front desk. Location is walking distance to many amenities, restaurants. Highly recommend.

4 days ago

We just stayed last week, we got the King bedroom suite. It was perfect for our three kids (5,4,1). The older two slept on the fold out, one year old in the play pen and us in the King. We loved the furnished kitchenette and we saved a bunch of money making dinner in our room on our trip. The staff were super nice, lent the kids goggles for the pool, kept the coffee/tea station well stocked. Breakfast had a ton of variety and they kept that stocked even when a horde of students came through. Pool was clean, hot tub hot and we will be staying again. Only complaint is our Windows on the first floor wouldn't open, but I can see why they wouldn't because of security. The other is there is no bathroom fan, so the room got musty after pool or shower use and so the window would have been nice. Oh and we loved the dishwasher!

4 months ago

Rooms are great, beds and pillows are comfortable. Rooms are clean. Pool is nice, but can get crowded since a lot of families stay here. However, the breakfast is not great. Usually have to ask staff to refill things. A lot of it is cheap food youd expect at a motel not a hotel. Only good part of breakfast is the waffles.

3 months ago

The hot tub hasn't been working properly in 2 months, had an issue with the shower head which was fixed, but then I could only get Luke warm temperatures. |I understand only refreshing towels for extended stay, but when you stay for over 3 weeks, a cleaning is appreciated as I don't usually travel with a vacuum or cleaning supplies. |Breakfast is great

2 months ago

Overall a decent place to stay. Friendly staff. No soundproofing so you hear everything your neighbors are doing. Sadly our one truly bad experience was when we needed our best experience. We had a family member die. Stayed at Hilton without a 2nd thought and got no rest because the room smelled SO BAD and the bathroom was dirty. So we were grieving, exhausted and had to shower at a relatives house after paying $137 for a room. Expected better.

2 months ago

Our favorite place to stay on our yearly Christmas trip as we drive to and from Utah. We always take our two cats with us, and I love that we have a nice, safe, clean place to take them with us. They also have a small fitness center (which I use), and a great little breakfast+including waffles! I really love this spot!

2 months ago