Serenity Greens

Our experience with this hotel was extremely disappointing. The room provided was in unacceptable condition, with poor hygiene standards, visible STAINS everywhere, and even BUGS present throughout the room. When we raised our concerns and requested either a change of room or a refund, the hotel staff responded with an unprofessional and dismissive attitude. Unfortunately, MakeMyTrip was also unhelpful in addressing the issue, and after spending two hours speaking with their representatives, we were left without a resolution. This experience was truly distressing, and I strongly advise others to avoid this hotel to prevent similar disappointments.

2 months ago

Service was satisfying staf are friendly and peaceful. Good maintaining. Reasonable price. Good service One of the best home stay😇🥂

2 weeks ago

I would not recommend staying at this hotel. The hygiene standards were extremely poor, and on top of that, the owner was incredibly arrogant and unhelpful. There are far better options available for a clean and welcoming experience.

2 months ago

Really satisfied good maintaining best home stay in Coorg. love it

2 weeks ago

Not sure what is the hatred about. Neat rooms and value for money.

2 weeks ago

Had a worst experience here. The hotel is nothing like the images uploaded. The helping staff, owner all of them are extremely arrogant. Don’t believe the fake reviews- Please avoid booking this at all costs.

2 months ago

Coorg has been such a delightful trip for me. Learning about the heritage, culture and food. Adding to all of this was my stay at Serenity. Located very close to the main town, it is a nice quiet place with greenery all around - certainly calms down the nerves. My entire experience was indeed memorable. Highly recommend to anybody out there looking for a gateway from the city or just hanging out over the weekends.

7 years ago

To anyone who is going to book here, I would suggest a biiiiiig "NO". You would be treated like a hosteler, under the super vision of a lady warden. The rooms as such are OKAY. But you will be treated bad. You should not wear slippers inside the home stay. You should not take any food or edible stuffs inside. You will be charged for drinking water. The complementary food wont be enough for a single person. If you order for more food you should buy them breads jam and all. Good that it was near to main road so we could go for a restaurant near by. You should not lock your rooms. There will be power cut most of the time. There are not sufficient plug points to charge our phones. Just 3 plug points in the entire house. As we went during summer, it was very hot and we asked if she could atleast provide a pedestal fan for which her reply was "you should dress properly to not feel the heat". You should do watchman job everytime you leave the house.

8 years ago