OYO Hotel Grand City

The best OYO hotel I have ever been to. This place is GOLD! The staff is super friendly, very helpful and always smiling. The gentlemen at the reception, Bharath, our room attendant were such nice people to meet. Our room was very nice, spacious and perfect for three guests. The restaurant is 10/10. Food is yummy, they have traditional Assamese dishes. The hotel has a store room if you are a motor biker like us. Very roomy, covered and secure parking facility and an excellent location in Tezpur. The best feature of this hotel is their excellent staff. All of them need a raise. The way they take care of guests is gold standard. Thank you Grand city team. Keep rocking!

Edited 6 years ago

Prime location, booked it through OYO and i was expecting them to ask for more money, so when it did happen it was not a shock for me. Honestly i think the OYO rates are way too cheap and this entire hospitality industry is hurting. So forgetting that aside 1k for a double bed AC room is still not exorbitant. The staff are polite enough, but probably because i didn't make a fuss about the extra money.

2 years ago

Great experience! They have mastered in hospitality and quality of services. The food was awesome. However, the breakfast was not upto the mark as expected. Boys were good in helping customers in almost every aspects. I will definitely recommend people to visit this hotel.

6 years ago

Discusting stay...not at all well maintained. We booked two rooms for 6 adults as it was told king size bed. But when we reached there we saw the bed were queen size. But they manage to give one big room. False information on online booking. The curtains were dirty and torn. The blankets were dirty. I would give zero rating. Worst stay

6 years ago

Book this hotel only if you are getting it at Rs 300. I spent one night with horrible bathroom experience. At first I was offered one room at the first floor in which the shower was broken. The 2nd option was at the 4th floor which I accepted this room but bathroom was such terrific. 1. No lock from inside 2. No space to keep a soap. I had to manage that keeping in a mug. 3. Broken commode 4. 100% waterlogged. I stood inside the bucket to have shower. When I tried to contact reception from the telephone I found it dead although it had worked fine the previous night when the hotel boy had used it.

7 years ago

Pocket friendly hotel . The hotel is just average , don't expect any lavish stuffs in this budget. The behavior of the staffs are just average. They need to upgrade on their menu items. Whatever we asked for was either not available or have to order from other outside restaurant. Toilets are just up to the mark , not so good and not so bad. Overall a budget friendly hotel.

6 years ago

Very very poor service... Dear grand city team, Kindly update your bathoom quality of your rooms, its too small and couldn't be highgenic. 1500 for these room its seriously worst. Update your rooms and also bathroom's. Otherwise you will shutdown your hotel business.

2 years ago

A nice hotel in the mid of the tezpur town. Comfortable rooms with an affordable price rate. Well behaved staff and very helpful. I booked a double bedroom for 5 days and it was a nice experience. Beds are comfortable. There are balconies in every floor. Good service. Breakfast is complimentary (u have to mention about it while booking). But, the food is a bit expensive. They quote 20 Rs. For one piece of Roti. Otherwise it's a nice hotel and a recommended one. There are some good restaurants nearby the hotel. Overall a very good experience.

6 years ago