Hotel o Novelty Garden

OYO Hotels have received mixed reviews from customers. On one hand, many have praised their affordable prices and convenient locations ¹. However, some guests have expressed dissatisfaction with the quality of rooms and services. Common complaints include dirty rooms, poor maintenance, and unhelpful staff ¹. Despite this, OYO has made efforts to improve customer experience, with a significant number of complaints being resolved ¹. Overall, it's essential to research and read recent reviews before booking an OYO hotel.

5 months ago

Staff behaviour is soo rude. They even don’t know how to talk to a senior person. Once you will book and pay and after that they will not respond to your calls, they will sleep, they even don’t think that how my guest will reach or not. I booked form Agoda and they told me like they don’t accept booking from online site even if you will do booking form OYO official site. In my booking it was showings that breakfast is included but they didn’t provide me that. One more thing if you by mistake booked then don’t give your phone to the guy who seats their on reception counter, they will ask for your phone to see the booking I’d and all and then they will write the good reviews on the online site to make people fool. I will #not recommend this hotel for anyone to stay. #don’t waste your money.

a year ago

Very bad experience I have ever experienced. The hotel staff denied the checkin even I have Already booked the hotel And They demanded 1000 more money. It was totally fraud with me. I suggest every couple to stay away from this hotel Otherwise you feel very disappointing experience.

a year ago

Worst hotel ....worst hotel...worst hotel... They denied me check-in.. And when I complained about the issue to Oyo customer care, the manager very cleverly put blame on me..and lied to the Oyo customer care that I didn't have I'd proof .. whereas I was having the I'd proof both in hard copy and soft copy.. Very rude behaviour by the manager and hotel owner.. ..plz don't book this hotel.. Save your money and time..

2 years ago

Aisa raddi hotel maine aaj tak nahi dekha tha...staff behave very bad and rooms are very untidy mosquitoes are there and staff bully you.

a year ago

Worst Hotel ever visited . They don't know about cleanliness. No separate washrooms and charging too much. Better to book a guest house than booking this hotel . 500 is too expensive for this hotel. Even they don't know how to behave with the customers.

a year ago

Very bad service ,no one hear for any kind of service, refused to book hotel from Oyo ,stay on extra charges ,after several call with Oyo refund generated

a year ago

Worst hotel no facilities, the owner is rude.must not visit . Kindly check your rooms before checking in.

a year ago