Hotel Ostria

Other than the room size there is nothing worth mentioning of this hotel. The staff is rude and unwelcoming. I was with my wife and 4 Yr old kid. The manager still insists on seeing our marriage certificate since my wife still uses her maiden surname. Then he gives his perspective on how it only takes 10 days to change the surname. I do not understand who are these type of people to advice others. Breakfast options in the package are only 3 items in veg and nothing in nonveg . This is never told till the time you order. After placing a breakfast order u have to follow up or no one bothers of what u have ordered. The second day breakfast was not given since the person who we placed an order changed shifts and did not bother telling the other staff. Suggestion to fellow traveller's, just book a room. Interact less with the staff and eat out. As for the management of this hotel, pls train ur staff on customer service. This is definitely the most pathetic customer experience I have had at any hotel.

3 months ago

Over All Good Experience... Very claen hotel near to main market and railway station... Food is also Excellent...

3 months ago

Nice spacious rooms....very peaceful. Will surely recommend.

2 months ago

It was best experience Very neat n clean premises room as well wash room.will visit again Osteria

4 months ago

Rooms are good Hotal is near market Service is good Food tasting and quality is good At Mane place of surat

a month ago

Neat and clean rooms with good service, Big and specius rooms , Budget friendly

a month ago

Nice place and management with good service, clean and spacious rooms with all amenities

4 months ago

Very Good Rooms and Staff behaviour is kind. Much much like Masala Tea.

4 months ago