Hotel Crystal

This property is very close to public transport like bus station and railway stations although staff is also very humble polite and helpful

2 weeks ago

Best hotel for buisness purpose I always stay here when ever I come to Surat since last 8 years becouse of rate and cleanless and staff behaviour is very helpful nature.rate is so budgely as compared to hotel legend and hotel rest inn

7 months ago

Best hotel 🏨 & best service Best bed & best rooms 🏨🛌

4 months ago

good hotel near railway station and markets

a month ago

One of the worst experiences we had. So we visited Surat for a day for personal work along with 3 people. One auto driver showed us this hotel. During enquiry for room availability the receptionist showed us a room for 4 people. During that time it self i have clearly asked the person that there will be 4 people 2 women and 2 men all friends. He said its all good and he doesnt have any issue. The moment we made payments he suddenly changed the plan and said in a single room girls and boys cant stay so should book 2 rooms for 4000₹ which was insane. As we dont have time to find other options immediately booked the rooms. The rooms were super dirty, walls broken, door locks broken, stained bedsheets and blankets, bed broken, electric points were not working. We asked the owner to change the bedsheets atleast but he simply refused. Then we ordered water bottles but the seals were broken which we again asked him to change but it didnt happen. No room service, no ventilation. Windows filled with paan stains. I have attached all of the pictures below. The manager is super rude and he thinks he is paying us to stay their. Please avoid visiting this hotel and all near by hotel rooms to Surat railway stations. They all have same issue. If by any chance you are thinking of visiting Surat please ensure all the norms of hotels as they might give you high hopes and fake things but once you visit they simply will refuse to accept.

a year ago

Giving this place 1 star because we are not allowed to give below this! This is a horrible hotel with absolutely no cleanliness and no hygiene. The only reason why we were here was because the auto wala had some kind of setting with the hotel people, and we took a chance because we were there for a day. It made our experience very bad. Please don't go there!

a year ago

Best hotel 🏨🛏️ & best bed

4 months ago

Pathetic conditions of rooms and beds. Poor service and staff was also bad. Completely unhygienic. Please do not stay there if you want to enjoy your trip.

a year ago