Townhouse Lotus

3rd class hotel 3rd class series 3 class behaver Not provided bill He tell you gone I will send your no. Bill pdf 3rd class management & manager He charges extra amount

4 months ago

It was a good experience, they got some damaged switch boards but they got extra for tv's which covers it

4 months ago

Extremely poor service and behaviour of staff was very rude. Not worth the money. Dont think of visiting here

5 months ago

They denied checkin after online booking and paid in advance

5 months ago

I stayed in 2 oyo hotels, One was in Ahmedabad 3 by oyo nami hotel and other one was in Surat The lotus hotel. I am giving 4 star only for 3 by aayo naami restaurant only. The lotus hotel of surat was not good at all. Room cleaning and washrooms were too bad. Only location was good but that is not enough for a family. Please do check your hotels in every quarter or a 6 month so you can give your consumers a good experience.

a year ago

I booked from agoda app,After reaching there,They refused to provide me room,Asked me extra money for my room.. And told me if you want to complain, Complain on customer care service about it.

10 months ago

Staff's behaviour was not good. I've booked rooms with breakfast included. But next day morning they didn't provided breakfast. On insisting about the additional amount paid for breakfast they brought Poha and tea which they say worth of 150 Rupees I suggest you even if you book a room don't book break fast

a year ago

It was a good experience in Hotel Lotus. I reached at 11 pm, they welcomed me humbly and gave me all the required items. The rooms were smaller for two people, perfect for a single person's stay (2X), and they did not provide any separate soaps and body wash. Moreover, the morning tea was for Rs.25 which is a little expensive as compared to the nearby tea stalls. The phone was not working, so I called using my mobile at the reception. Overall it is a nice place, location is also good. Thank you

3 years ago