Hotel Kings Heritage Best Hotel In Surat

Airtel users please avoid using this hotel, no network coverage inside rooms. Wi-Fi slow keeps disconnecting, hotel management need to fix. Overall cleanliness okay. Restaurant menu very limited.- no sweet available. Breakfast buffet items repeated daily.

3 months ago

Hotel Ambience is Best just as Hotel's Name. I Really Feel Good Here. Rates Are Very Genuine here. Hotel Manager at Reception Very cool , calm & Helping Nature. Suggests whatever best for us. Other Staff are also Good & Composed. Quicker in service. Must Stay here if Your Budget is Between 2000 to 3000.

8 months ago

Rooms are good but food is lousy .Only benefit near the station.Small things not taken care in the room.Although tea ketfle js provided no stirrer is their ,no battry in remote etc bathrooms are slippary when little wet only Not much water pressure in taps

8 months ago

The only good thing is that the hotel is clean. The customer service is terrible, breakfast is ok but the same thing every day. Everyday we would get only one bath towel and have to repeatedly request a second. They have opened a second hotel next door and do not have enough amenities for both so they would constantly take things from our room eg the kettle, iron etc and when we asked for them, they wouldn’t have any to give us. We had no fridge in our room although there was supposed to be one. For the price we paid, there are other alternatives. We will not be staying here again or recommending this hotel to anyone

a year ago

It's a excellent option to stay in Surat nearby railway station. Property is well maintained. Rooms are neat and clean. Overall infrastructure is also good. Service and food quality is also good.

10 months ago

Stayed in hotel king's heritage in September 2022 for 03 nights. Located near railway station and almost on main road, we found it highly satisfactory. The hotel deserves excellent grading on most of the parameters. Rooms were well maintained, neat and clean including good washroom in form of a glass cubicle with blinds for separation. Complementary breakfast was yummy with good choice of Gujarati and other Indian dishes. Breakfast was served in their restaurant on top floor having indoor as well as outdoor sitting options. Room Service can sometimes be slow but ok. Reception staff are polite and highly cooperative. Lunch and dinner can be had in the hotel restaurant otherwise you can have broad range of options on station road bang opposite the hotel where plenty of eateries exist. Overall very good experience

2 years ago

Room size smaller as shown in the online and the quality of room is poor quality smells like smoking hub.. they are not taking any responsibility of customers also no one responding even after complaint...TV Not working properly/Network issues also not given proper room's as per requirement

10 months ago

Just were passing through and asked for using the washroom very politely they allowed

4 months ago