Hotel O Super Townhouse Cloud Bay, Near Genpact, Sector-69, Gurgaon

I found this place through OYO. It is perfect for a short trip. The room was neat and clean However the balcony is shared. Washroom was much bigger compared to the room size. The staff were cordial and helpful. It’s well-equipped with Wi-Fi and their menu has variety of options to choose from. Cons: The approach road was filled with pot-holes due to ongoing-construction in the vicinity. The noise of heavy machines and grinders could be heard from the room. Though it subsided by 10pm.

2 months ago

SCAM ALERT! Do not book from OyO, or any other booking service The reception denies prior booking of rooms and provides cold responses when reached out for support. They denied a refund as well, when complete payment was made. The rooms & hotel ambience is completely different from the pictures, upon denying rooms the reception redirects customers to a nearby PG. Avoid & save your money someplace else.

4 weeks ago

The staff is very cordial. Rooms are good for a budget stay and the food is very good. Simple, hearty and well cooked meals. They have proper backup for electricity supply and wifi as well.

5 months ago

This hotel is running a scam. You book with online price included breakfast but once you reach to check in they Ask to pay more and denies breakfast too. And they won't provide the room you see in pictures. They are totally fraud. Don't book this hotel if You want to save your money and time.

2 months ago

Really liked the hotel service os also wonderful. And very helpful staff. Loved it

2 months ago

Almost all things were very best Food was excellent well cooked and healthy making Rooms were fully clean and sanitized Staff was very humble and coordinating

4 months ago

It was a fabulous experience residing here . Top notch services are provided here . Rooms are of great qualities. Food is also great . I recommend u all to try this place atleast once

4 months ago

Absolutely wonderful staff! We arrived quite late at night and were greeted with a warm welcome and drinks for my husband, me and my children. Throughout our stay, the staff went out of their way to make sure we were happy. The hotel happily accommodated our requests for drivers from the train station, and to the airport the next day. Both drivers were super friendly and made sure we reached our destinations safely. We needed an extra bed in our room, and within minutes staff arrived to set up the bed. We also ordered room service for dinner and both meals arrived quickly and were delicious. The room itself was very clean and and comfortable. The buffet breakfast had a variety of dishes that we all enjoyed very much. :)

a year ago