Hotel Dream River by ARH Hotels

Beautiful spot by the Manalsu River. Thanks to the manager n everyone there, they were really helpful n made the stay smooth. Would love to visit again 👍🏻

3 months ago

We booked 2 rooms in this hotel. While partying by mistake we broke a window glas which was barely of width 5mm. They asked us 13k fine for this. We contacted a carpenter he told this would hardly cost around 3k. They then started threatening us that they will book us with a case. The owner and the receptionist literally harassed us. They charged us the next whole day rent and kept are luggage and asked us to pay 19000. Very bad attitude of the owner, they just ruined our vacation. Rooms quality is also very basic and very cheap. They ask more than what they should. Please never ever go for this hotel. Worst experience till now.

8 months ago

I booked a room offline for a 3-day stay. On the first night around 10:30 PM, they called and asked us to check out in the morning because they had another booking. They showed no remorse and left us helpless. I won't recommend this hotel to anyone. Reply to Owner Response: Impressive how quickly you crafted a clever response. If customer feedback truly matters, perhaps focus more on enhancing your service and ensuring booking clarity, rather than trying to cover up with misleading replies.

Edited a year ago

Nice hotel, but very lazy staff. We arrived without a reservation and were denied a room, but when we booked through Booking, rooms immediately appeared. The room is relatively clean, bed linen too. The only accessories are a towel and soap. There was no water or toilet paper. Everything else is good

a year ago

Nestled along the tranquil banks of the river, Dream River offers a sublime escape from the hustle and bustle of city life. From the elegantly appointed rooms to the impeccable service, every aspect of my stay surpassed expectations. Waking up to the gentle murmur of the river and enjoying breakfast on the waterfront terrace was an experience I won't soon forget. Highly recommend for a peaceful and rejuvenating retreat.

a year ago

Rooms were very tidy and unhygienic and stinky the view provided by the the staff was very worst from where the cannals were seen.The behaviour from the staff was very unfriendly also the toilets were very unclean the bugs were seen on the bedsheets.The bedsheets were torn and the manager didn’t even took actions against it. Also the food was in less quantity and quality. The manager didn’t even have basic salads ingredients which are staple diet in most of the homes of india.This type of behaviour cannot be accepted and expected.

a year ago

The rooms provided by the staff were very unclean ande unhygienic.The behavior of the staff manager Mr sohan was very rude and unfriendly they were using harsh language against women also the food in the hotel was lacking. I recommend not go

a year ago

Hlo i am providing some information about this hotel so plz read this one time before booking this hotel. So i spent 3 nights in this hotel but there are so many problems about staff and rooms.They did not resolve problem about the cleanliness and they do not provide water in the rooms.Mr sohan and her staff is so rude and no proper answer would be given.No food services provided even we were paying the charges.After 11PM you would not able to walk or go outside the hotel for fun and enjoying.This hotel can spoil your mood

a year ago