Himalayan Heights Manali

We had an amazing stay at Hotel. We stayed for 3 nights. It has nice mountains views. Staff people were very friendly and very helpful. Hotel also provides parking service. Breakfast buffet and dinner buffet are great and everything serves fresh. Rooms are very spacious with all the amenities that you need to stay.Rooms have portable heaters.Bathrooms are also spacious and very well equipped. Overall a great hotel and much recommended.

a week ago

We stayed here for a night and this place is located at the top, quite far from the hustle and bustle of the city. After looking at the pictures online we booked the hotel but the reality is quite opposite. The rooms are spacious but not in good condition. The wood was chipped, the cups had cracks and the room we were given was next to the store room or supply room and because of that whole day and night, we couldn't have a moment of peace. The rooms are not even a bit noise proof, the whole night people from the next room, above our room were moving furniture, playing loud music. Even after numerous complaints to the front desk, we had a terrible stay at this place during the day and couldn't sleep at night. No doubt the service was up to the mark but something about their staff is odd. The staff is not at all customer friendly. The breakfast buffet is average in taste with not much variety but the food we ordered in the room for dinner was delicious. Overall I had high hopes but my family was disturbed the whole time and I wasted so much time in calling the front desk about the noise management. What is the use of booking a hotel for a family when you can't even enjoy your stay relaxing!!

a month ago

We had planned to stay in this hotel for a duration of 5 days and we had a 1.5 yr old baby with us.|1. Despite a call given to the team that we will have a baby along and that the room should be properly cleaned and the lenin should be hygienic, we were given a room that was so dirty as if it was not cleaned after the previous checkout. Also the entire lenin of bed was damp.|2. There was no towels, toiletries or any amenities that you think a hotel should provide in a room|3. Facilities like a fan, central air conditioning which was mentioned on the MMT site was not there at all.|4. The washroom was so dirty that while taking shower, the water would all clog and fill in the shower area. We had to stand on a stool and take shower. And imagine how to give bath to a baby.|5. The property pictures on their site or MMT is all deceiving. The pool was so dirty and the water was so brown, you cant see the floor! During our stay, i dint see them even once cleaning the pool|6. In the buffet, there was about 5 ltrs of lychee juice kept in a tap jar. And there was a fly floating in it.|7. The staff are highly unprofessional. There are no basic amenities like iron, iron table, even a laundry bag. They asked us to find a polythene. So we gave all our dirty clothes in a “not so clean polythene”. And what they did- they washed our clothes, folded and gave them back in the same dirty polythene. What more can i say! |8. Even the managers have no courtesy whatsoever. For all the issues we had, not even once did they come to meet us, apologies or assured that they will resolve things for our comfortable stay.|9. Infact the managers stopped attending our phone calls and disconnected when we tried calling them|10. Unfortunately we could not deal with such an unpleasant experience and to avoid ruining our holiday, we checked out a day prior and they dint refund our money. We only asked for the single day refund when we dint stay with them. But the hotel managers are great in harassing the guests. When they don’t pick calls, forget you will get your money back. |I am attaching some photos but the experience was much worse. So thats how it was a PATHETIC EXPERIENCE!

5 months ago

Rooms are very clean specially alpine cottage. Staff is very responsive. Good food. Over all Very nice experience

a week ago

Himachal is very good place for vacation. But you have to advanced book your hotel otherwise hotel take too much price for a room. You carry your own snacks it's really help in any location. There are costly price on chips 🍟kurkure etc. Otherwise it is very excellent place.

3 months ago

Very bad service and very poor quality food, and all day's same menu and staff behaviour very rudely,i recommend any other hotels, hotel staff behaviour very very rudely .

3 days ago

The rooms are excellent. Staffs are friendly. I really enjoyed staying here.

2 months ago

Great stay. The view is so beautiful and the food is also good and reasonable price. The room was really nice. Altogether a lovely stay

5 months ago