Hotel O Alappuzha Near General Hospital Junction Formerly AAR Palmyra Regency

The room was average and the interiors were old. The bed sheets were stained and not washed properly. Restroom was clean but there was no hot water available. Though they claim to have only Air Conditioned rooms the A/C was never found to be working in my room. There is no lift available at this property and the only option we have is to make use of the stairs every time. Hospitality is not good and the staff attitude was like we should be grateful to them for letting us stay at their place. After noticing all this I never even attempted to use their room service to avoid further disappointment. They enforce strict 12-12 check-in check-out policy. The location is good but they don't have dedicated parking space for cars. Suitable for backpackers,solo travelers if you can spare some extra bucks avoid this place.

4 years ago

The hotel is pretty terrible. Room was full of mosquitoes, with windows kept open when we entered the place. Outside the window is a garbage-filled plot that's a breeding ground for mosquitoes. Bed was made of many pieces, and covered by a dirty sheet. No blankets. One towel. Bathroom doesn't have hot water, doesn't have any toiletries, and doesn't drain well. Overall, terrible experience - if you are looking to save money, beware what you're losing in return.

2 years ago

This is a fabulous place from inside with great interiors. The staircase is narrow but comfortable and they do not have a lift or elevator. The entrance is a long narrow lane which is very high quality with ample lighting. The staff is well-educated cool and cooperative. The hotel is clean and hygienic. The rooms are spacious with all amenities. ♿️ This place has: Yes=Ramp access. Yes=A wheelchair-accessible Entrance. Yes=A wheelchair-accessible Restroom/Toilet. Yes=A wheelchair-accessible Seating. Yes=A wheelchair-accessible Parking. No=A wheelchair-accessible Elevator.

4 years ago

Had to give 1/5 as 0/5 was not possible. Had booked through OYO. When we reached the hotel they said that they will not provide rooms if booked through OYO as they are overbooked. Though we made a booking a week ahead of our stay neither OYO nor the hotel people informed us about rooms not being available ahead of time. OYO did not care to even make alternate arrangements. They gave an option of a less quality room at Kotayam where as we had to stay at Alleppey.

5 years ago

We stayed at the Palmyra Alappy from 07 th November and I arranged a surprise birthday party at the time of check in for my fiance who has anaware of the arrangements till the last minute.I have specified the occasion while booking with Mr.Shahid (from front office)When we enter our room in about an hour we were in for a wonderful surprise as Shahid had arranged for our room to be decorated with a birthday wish. The proffesionalism of the staff through out our stay was nothing short of excellent and a special thanks goes to Shahid ( from Front Office), Jalal(housekeeping) who really look after our every need through out our stay .And i thanks to Mr.Nizam(Hotel Manger).You are the one who lead the entire thing for the grand celebration and his team for making it a memorable birthday. If anyone is planning to visiting the Alappy then they should consider staying at the Palmyra hotel were the accomodation is affordable , newly refurnished ,comfirtable and homemaid service excellent.We recommend this hotel highly.. Thank you once again.

6 years ago

Worst hotel I have ever stays in my life. Worst services, the night receptionist was very rude. We reached their at 1:00am in the night and refused to give the room. We had a booking through oyo but he said that he cannot allow at this price range and he started demanding double of the price. Lastly we had to pay since it was a very bad day and we were 6 people. So we don't had any other choice.

5 years ago

There are giving only timing of 12AM to 11PM which is unusual comparing with others & would suit for People's who just wants to sleep & refresh & check out. All others including room, services, designs were all good & is having solar water heater which provides 24hrs of hot water.

6 years ago

The hotel was awesome.. the receptionist was very humble and a kind person... We booked the rooms through oyo as it was showing in the app but it is no more under oyo..still the receptionist helped us checkin by booking the rooms again... The reception will help you book houseboat, rent bike etc in a very reasonable price...

5 years ago