Portico JK heritage

It has been our worst experience at this place. We booked 5 rooms for 4 nights expecting it to be convenient, clean and safe for family environment. However, it turned out to be nuisance at night, as they open the kitchen and common areas in the home stay to the bar customers, once the capacity at bar is full. It’s super disturbing and unsafe for family as they were loud until 2 am. No room service provided for the 4 nights- garbage is not cleared, no fresh towels. Absolute waste of money and staff was rude and arrogant at the time of checkout, greedy to extort as much money as possible from you with zero service !!! Please consider other options if you are looking for family and safe accommodation.

5 days ago

Bad experience. No housekeeping. When asking about breakfast, they told us to order out and then 30 minutes later said breakfast was ready. When I checked in, the room had not been cleaned. Such a shame when the building is nicely maintained.

6 days ago

Just had one of my worst hotel experiences in more than 10 years of international travel. Save yourself a headache and opt for other places. The place is run by a gang of locals with zero hotel management experience. Don’t let the pictures fool you!

5 days ago

The management was extremely inconsiderate and rude during checkout. The room service was very slow and poorly followed upon. Would not recommend this place to anyone. The also overcharged our other guests for rooms that were never used by us.

5 days ago

My brother booked a couple of rooms for his wedding. The guests were bullied and were pushed to overpay in spite of not being part of the settlement.

5 days ago

Ideal location for small group get together. They have maintained the heritage with modern amenities

a week ago

The management of this place is so pathetic. These people tried to trick us by charging us extra. Rooms are poorly maintained too. Please avoid going to this place.

5 days ago

General manager talks back to customer Overall bad experience And the service is also bad.

a week ago