Super Collection O Kazhakuttam Near AL Saj Convention Centre

Never book a room here. Please go through all the reviews – they were all posted on or after October 2024. The location and phone number provided when booking the room are incorrect. Never book a room through OYO, as they may cancel your confirmed booking just 1-2 hours before your check-in time and give a vague excuse like, "Due to unavoidable circumstances, we need to change your booking to another hotel." This means you have to go through the entire booking process again, and room availability is not guaranteed. Their customer service is terrible. I called them to express my concerns, and they transferred me between various departments, constantly putting me on hold for long periods. I spoke with more than 8 different people to initiate my cancel booking process and explain the issue. They just kept saying, "Your booking is confirmed. Please contact the hotel." When I called the hotel, they told me to contact OYO. After a long conversation, they assured me that the booked amount would be refunded. I was traveling with my wife, two children, my sister, and her child. This whole experience caused us a lot of mental distress and ruined the mood of our trip.

a week ago

Room was neat and clean and the service is very amazing , staffs are very friendly, good atmosphere.

a month ago

The rooms are quite good and comfy Silent and peaceful with a large and vast parking overall a perfect stay option at kazhakkootam

a month ago

Please don't book at this hotel they all are fraud

a week ago

The service and rooms are very good

a month ago

Experience ath the hotel is so satisfying. Location is so good . Especially the staffs , receptionist the help me a lot during check in time, there is no remarkable points to say about the hotel

a month ago

Very good

a month ago

Good 👍🏽

a month ago