OYO Hotel Cocoa Tree

Room conditions not good as par reant. Room reant is so expensive. Bad cover is not well clining, Tv is not working, no clothes stant.

5 months ago

Cozy small rooms , perfect in price and location, owner is sweet .

2 months ago

Got room no.105 which was spacious as shown in the photos rest other rooms are small. Pros - Staff is helpful. - Budget stay. - Located at the main city. Many restaurants nearby. Cons - No hot water. Had to call multiple times for it. -Wifi was fixed only after asking multiple times. -Stairs are very narrow and steep. Difficult to carry luggage. Not recommended for elderly people. -No toiletries. Towel was provided after asking.

a year ago

Receptionist tell us about services of Hot water and wifi and Towle for bath but in morning. Not given and not responding. He tell us within 5 minutes hot water coming we wait for 1 to 2 hours but not. So don't book this hotel rooms.

9 months ago

1. Location is not good. 2.Room is not good 3.There is water problem. Hot water 6am to 9am only. 4. Staff is not responsible for calls. 5.There is no power backup. Please don't book this hotel.

11 months ago

Ideally the stay deserves three star or less...but due to the kind attitude and multiple requests from the hotel reception, I am giving it a four star rating. The following is my review of the stay. Cons: Many things are wrongly advertised on MMT like wifi, elevator etc. No wifi (I was told it is getting ready) No elevator. Not elderly or even middle age friendly. Ingress/Egress is only through a very steep flight of stairs. Very narrow too. No toiletries were provided. Towel and mineral water was provided only after multiple requests. No air conditioning. But you don't need it in munnar. Not easy to access by car. parking not available. The customer care by fabexpress is worse. They never pick up the phone. Was unable to contact the property to inform about late check in. The number provided in MMT is useless. But after stay they called me back to request for good ratings...!! Toilets and plumbing are very old dirty. Hot water is not that hot nevertheless it is available Bed is not comfortable and linens are dirty. Doors and locks are flimsy. Not advisable for couples. Bachelors or youngsters will be ok. Do not opt for meal plan. It is from a near by hotel (looked unhygienic to me, but taste is ok, not cheap though. also tea etc is not available there). And you need to go there to eat not serviced in room. (300 mts from ppty) No hot kettle or beverage making facilities in room. TV is at an awkward position and is not movable. The water in the toilet is milky in appearance. Doubt its cleanliness. Though the location is good, the property is difficult to find due to lack of signage. Pros: Attitude of reception staff. Location (close to main junction) They told it is a new venture and is bound to improve. So future travellers may add on my review with their own experience. Overall stay is OK as a solo traveler. But it is not VFM

3 years ago

Situated right in the heart of the main city this small but extremely clean and furnished property was our choice for stay for 2 nights. The hotel caretaker mr Kumar was very helpful and resourceful also. We had booked the family Suit and we were 4 adults and 2 kids.. I had made a small error of judgment in booking a suit as we found it a bit too small for this strength. But the room was well furnished with a decent bathroom. Their bed linens were clean and fresh.|The only minus point is the lack of a restaurant in the hotel but it didn't matter as the number 1 rated veg restaurant is just around the corner. ||The location is strategically located as all prime shopping destinations r in walking distance.||Overall the experience of Munnar is by far much much better than Shimla and we know this first hand as we reside just 3 hours from Shimla.

8 years ago

No water, no power not clean rooms, i strongly recommend to avoid at any cost

6 months ago