Reem Residency

I have chosen many hotels through different online platforms while traveling in entire South india since last 12 years. This is the worst and pathetic hotel in my experience. The wash room and WC is looks someone is used before our arrival. Towels will not be provided unless we ask for it.Provided towels seems 'wasroom wiping dusters' !!! .As per my complaint to the staff for rectifying the TV which is not working; the staff had came to see and told me he will rectify this but till our check out the TV was not functioned. The water is not available during night. I waited at the reception to find a person to report this but no one is available during night.They have provided the Wi-Fi but it is not worked till our checkout.The hot water is also not available. Very poor service!!!.No lift in this hotel; should carry heavy bags by ourselves to top floors. For 1700/-, Excellent service oriented hotels are available nearby but unfortunately I booked this hotel as a last option;fallen to this since all the good hotels are full already.I don't know how this worst hotel listed in Booking.com and makemytrip etc. Whenever I come to Kochin airport, I used to stay hotel Anna residency ; One of the budget hotel of same tariff of Reem hotel, is far better than this.

2 weeks ago

Very Bad experience, room was untidy . Staffs are not even responding . Owner is also arrangant that he is paying for us . Such a bad experience. Not coming back anymore. A/c was not working. Washroom flush was not there. Linen was not clean .

a month ago

Pathetic service, not provided the amenities mentioned. Checked-in on the IPL Final day of 2024 season, requested the owner to recharge only for Star Sports 1 channel still he denied citing some issues with the cable operator. Not Recommended.

7 months ago

Today I booked room at this hotel Super Oyo Reem residency near to Cochin International airport ,I went to the hotel and the reception guy was really unprofessional and rude ,he was arguing to me ,not polite to the customer ,he looks angry ,He told me that they will charge 250 extra for the stay that directly send to the hotel account not in the Oyo website or online ,I asked him about the discrepancies between Oyo payment balance and price they asking to pay me and the reception guy was misbehaving with arguments and saying they have loss if I pay the same amount to Oyo app and I asked why you not posting correct amount in Oyo website if u want extra amount then he said they have nothing to do with Oyo website and also saying he is having somany years of experience in hotel field and he told me if you want to stay u stay unless go from there ,he crossed my name in the register while I am talking to him and also he said everyone is paying what they ask them to pay them if you want to book or if we allowed you only you stay here unless you go ,my friend don't ever try to book this hotel unless if you want my experience , I was really tired due to travel ,I had such a horrific and scary experience ,I lost my time ,taxi fare and energy to look for another hotel close to airport ,be careful about this hotel .

6 months ago

Good service and best rooms near cochin international airport

5 months ago

All good. I felt excellent if they have tie up with a veg restaurant along with non veg hotel as I am a pure vegetarian. Over all excellent. Reception guys were awesome, polite. I must say thanks to them as they made me more comfortable on arrival with pleasant welcome.

5 years ago

It was good , if you want to stay here for a long period of time , it's cheap and gives its best.

a year ago

I had a very pathetic experience here. The room real condition is not as what is seen in elsewhere like to rooms. The room which I got was 102 which was very terrible. It had damp walls and the plaster was coming out. The towel provided was dirty. Condition of bathroom was also bad. The jet used in toilet was broken. Floors were dirty and there was a stickiness. Reveptionist was also bad, when told about all this problem he was like very indifferent and unapologetic about it. Over all I regret booking the room here, could have got a better room for the same price.

5 years ago