Collection O 8194 The Golden Ville

This is the worst hotel, I did not even check in, the rooms of that hotel were very dirty and the bathrooms were also very dirty, I have never seen such a bad hotel, I talked to the company to cancel the hotel, the company also refused saying that there will be no refund because you will give any proof against the hotel that it is dirty, I would say that it is better not to go to this hotel, this is a bad hotel, very bad.. 😡😡😡 Have you people resolved my worries? When the hotel staff did not cancel my booking, even though I had not stayed in that room and had left the hotel, how did they check-in? When I had not even taken the room, it should have been cancelled, but the hotel staff put it on check-in. But they should have cancelled the booking, Golden Ville is a very bad hotel in Gwalior.

a month ago

Worst. First of all the location on Google Maps is incorrect. Secondly the hotel is not a 5% also of what is shown on images. Secondly the hotel reception is a mess.

3 months ago

Room is good just normal issue like TV not working and no hot water

5 months ago

This place is absurd and no services at all. Don't book this hotel from oyo. I spent 1 hour on road after midnight and even Gwalior police never corporate with you if you complaint about them

11 months ago

You will be welcomed with some guys doing smoking in the reception. The service was pathetic, the rooms floor was having hairs and unnecessary stuff,the bed sheet was not clean and the towel was not even washed. You have to ask the service boy again and again for every little stuff. And they don't have their own parking.

a year ago

Very poorly maintained hotel. Booked hotel for 4 days by looking at photos. We had 2 bags and room was given on 3 floor. Lift was not working. We went to the room and the rooms were very dirty. The locks are loose. No cleaning. The floor was sticky. And the bedsheet was not changed. The bedsheet was was of previous people. The bathrooms were worse then public toilet. Cannot go as a family at all. The washroom stunks like anything and hasnt been cleaned from past many months. Worse then public washroom. Went many times to the reception but they were indifferent. Next morning shifted to other hotel. NOT AT ALL A FAMILY HOTEL. IF YOU WANT TO BOOK FIRST SEE THE ROOM THEN ONLY BOOK. DONT BELIEVE THE PICTURES.

2 years ago

The place is fine as per the price. But the washroom was not cleaned. Even after I asked for cleaning, the room service guy just ignored it. A bottle of normal temperature water is 30 /- . We asked for coffee, the staff said we are preparing then after some time said chini khatam hai. Then we did not get our coffee for a very long time so we cancelled the coffee. Room was good. TV had no supply. AC was not working properly. Over all as per the price it was expected not to get any facilities. But if services and facilities don't matter to some one than it's a good place to stay.

3 years ago

TV - 4 channels were repeatedly coming when you change it AC - Dripping all over due to humidity. Room Cleanliness - was below average, room wasnt cleaned in 2 days of my stay even after morning and evening request. Due parking constraint in the area, they ask you to leave you car keys, on the day of checkout I found my car bumped into another slightly and someone sat down in car for smoking who dropped ash on backseat. SO PLEASE!

2 years ago