OYO 3205 Hotel New Luxury Royale

I booked a deluxe room at the hotel via OYO Rooms and checked-in on October 06, 2017. The room was spacious and equipped with basic amenities. But the strands of long hair wrapped with a neatly placed towel on the bed made me feel a bit dizzy as I was about to place it on my face to dry it out after a splash of water. Anyway, it was not that big of an issue. I wanted to gulp down water as the temperature on that day was 29 degree Centigrade but could not find any jar filled with water. I called the room service and they delivered mineral water bottle on demand and on a chargeable basis. I do travel a lot and one bottle a day is what every nice hotel offers complimentary. ||||The time went by and I was famished. Though Jet Airways served healthy breakfast but I am proud of my eating ability and the quantity served was far from sufficient. I asked for breakfast options and it was served only after getting clarification that it is on a chargeable basis.||||I started taking rest after eating nice paranthas with cold coffee when someone started ringing the bell and thudding on the door frantically. On opening the door before being crashed and crashed, the personnel standing outside asked me that I want the washroom to be cleaned. I was half asleep and wanted to scream but I simply shook my head.||||||The personnel manning and managing the Reception was not clear about OYO policies and refused to abide by any of them. However, on intervention of OYO's Relationship Manager and the owner himself, he relented.On the day of check-out, a boy brought breakfast at 11.00 a.m. before my checkout as a courtesy measure which I appreciated a lot. What I did not appreciate was the way of serving of breakfast on October 07, 2017, the day after the check-in. They should have served the breakfast in each room individually giving it a personal touch but they did diametrically opposite.They brought the plates carrying breakfast at once and kept giving it out ringing the door bell of each room. The tea had gone cold and so was pohe and jalebi breakfast.||||However, the owner assured me that he will personally attempt to improve the quality of services and add a regal touch to it. I will check the progress soon as I loved the room and taste of food and will visit them atleast once more to be treated in a royal fashion.

7 years ago

I ve stayed here for 5 days, intialy I ve booked through oyo, what costs me 4300 what was in peak at that time due to pedicon 2020, later I called them for early check in they agreed at 8am..on the booking day at reached at 8.30 they told me there is ongoing confusion between property owner and oyo, property owner frankly told me we have disparity so you don't recognize you, "you cancel it I will give you my room with 100 rupee less and free breakfast". Finaly after repeated conversion I cancelled it and I booked that room for 4200 and without breakfast..they don't have lift and food is not prepared there, bedsheets are old and as well as accessories but they don't care. WiFi working well,TV working well but bedsheets and covers are old and old patches are there..only 10 to 20 miter there is a bar which is costly it took me 1300 for 2 beers and a mushroom Tikka with 2 peanut rost and 2 butter roti...there too, OYo glory palace, hotel Ayer and other OYo hotels near 50 meters and all are of same standard so go for the the OYo room which offers you less..location is good no problem at all..

5 years ago

Dirty room. Room were smelling. Staff behalvbe were not good. Bad services. I booked for early check in, but room was not available. Toilet kit was not being offered daily. Small bathroom. Offering used water bottel. Not value for money. Need pest control. Bed was wet in warm day.

6 years ago

Dont book online to avoid surprise of India's worst hotel. No cleanningneass, no hot water. Tea price is 55rs. Half plate rice. 185rs. Half plate dal 165rs. Instead of booking this hotel. You can stay anywhere even on road, Railway Station , Bus stand, dharamshala. This hotel should apply for guiness book of record for serving new customer only because repeat customer walkin is imposible. Rating shown is wrong 3.4 out of 5. It should be in minus.

6 years ago

3 rd class service. No parking. Room service is poor. Towel was poor smell. Room was full with cigarette smoke smell. Resorption person was so cheap. Water problem. And many more.

5 years ago

I have mixed feeling about this place, i mean everything is good and all. What i didnt like is the insects which i found moving here and there. The flush was not working. Management needs to improve.

5 years ago

worst experience only cockroach are staying there totally unhygienic... why customer will staying in oyo hotel for good facility but oyo is doing only business with sorry sir , sorry mam next time we will care about your self... Oyo only says one word we short-out your issues and will take serious action...

4 years ago

OYO 3205 Hotel New Luxury Royale is located next to Nirmala Girls Hostel. I arrived here to stay for a night. After seeing 2 or 3 rooms, I settled for one. The rooms are pretty and well-staged. The accent lighting on PoP roofs is beautiful. I was unable to sleep due to vehicles' noise from road side. A five star rating requires 1. adding exhaust fans to bath rooms. 2. adding a functioning elevator. 3. changing the name (ओयो ३२०५ होटल न्यू लक्ज़री रोयाल) on Search engine for easy location ( the hotel is currently listed as Hotel Luxury Royale होटल लक्ज़री रोयाल )

6 years ago