Pride by samrat

I had a pleasant stay at the hotel and was impressed by the quality of services provided. The overall experience was comfortable and enjoyable. I would especially like to extend my thanks to Ms. Shivani Thakur and Ms. Roshni Chauhan for their excellent service and hospitality during breakfast in the cafeteria. Their attention to detail and courteous behavior truly enhanced the experience. Looking forward to visiting again.

2 months ago

Exquisite and exotic hotel and restaurant with amazing services. 3 star hotel according to norms but the quality and infrastructure is no less than any 5 star accommodation. The most heartwarming services by Deepika and Prem made our stay even more comfortable. We are travelling across 7 states of India and this was the best experience yet.

a week ago

Awesome staff. I would specifically recommend services rendered by Amit Chaudhary from restaurant room service. Great guy always smiling and work very enthusiastically. 5 Star to Amit Chaudhary. Another staff great I would like to recommend is Sabita Banskar from housekeeping on 2nd floor. Very cheerful lady and extremely hard working

2 months ago

NOT WORTH VISITING Fake reviews are plenty that is why they all specifically mention few names I recently visited this hotel, and it was very poorly managed. The staff were not only unhelpful but also very rude. They kept mixing up prices, and every time I asked about something, I got different answers from each employee. It felt like they had no idea what they were doing and didn’t care to help. The rooms were also in bad shape. They were dirty, with dust everywhere, stains on the walls, and bed sheets that clearly hadn’t been changed. The bathroom was in poor condition, and the overall cleanliness was really lacking. This hotel is clearly mismanaged. The staff were rude, uninformed, and the rooms were far below standard. I wouldn’t recommend staying here.

4 months ago

Very Disappointing Experience – Avoid Dining Here We came here expecting a comfortable dining experience, but it was anything but that. The air conditioning was completely off, and when we brought it up to the staff, they simply said there was nothing they could do. We had already ordered our food, so leaving wasn’t an option. It was extremely hot and uncomfortable—we were all sweating throughout the entire meal. This is not what you expect when dining out. I do not recommend this place to anyone looking for a pleasant or enjoyable experience. Definitely not worth it.

2 months ago

Ms. Roshni Chouhan was there to assist me. Always staying at this place because of its service, staff, & food quality. I highly recommend this place. Roshni mam was very helpful. Stay here is always very good & front office staff is very corporative & sweet, will come & stay here in my next visits too.

Edited 3 months ago

Had an opportunity to host a party here for my father's retirement. And to my surprise it went well than expected. Nemi sir and lavkush took care of all the arrangements and made sure everything is done on time. The food quality was awesome. I would surely suggest people to please give them a chance and you won't be disappointed.

3 months ago

It’s a well maintained hotel with good facilities.The staff are very behaved and very concerned about your needs. They are always ready to serve and always with a beautiful smile. Especially the restaurant staff Roshni and Amit. She keeps a check on every one. Any request is always met with care by Amit. I don’t know whether to put this… but I still will do it. The hotel management has an appointed teacher to teach the staff English and he suggests the staff about etiquette and behaviour. Jacob Sir is always there around the restaurant and looking after the service and guiding the staff. And communicating with the clients and offering them food service. The chef is also sometimes present in the restaurant to see the response from the clients.

4 months ago