Hotel Sunshine Palace

Budget friendly hotel....but there is no lift provided ..washrooms are dirty little bit but not so bad, adjustable overall found this hotel a ok not so bad type... 3 bed room 1500/- visit once for ur confirmation.

a month ago

Very bed hotel aana mat koy or aavoge to pachtaoge ☠️☠️

4 days ago

Worst hotel in ujjain, room service is very poor. The charge is so High, they took 2000 rupees for a double bedroom. At night at 2:00 Am some construction work going on (which I think is very weird at this time) in room 203 which is very disturbing. DO NOT BOOK THIS HOTEL IF YOU VALUE YOUR MONEY.

8 months ago

Very bad quality and very bad room location is very bad and muslim area don't stay hear

2 months ago

Worst hotel and extremely poor service , All the photos they have posted are fake .Owner nd staff of the hotel was very rude.The condition of the rooms were really pathetic. They charged us really high price for our room bt still didn't even had proper water facility for washroom. I would just recommend to never visit this hotel. Staying here was like a nightmare for us.

8 months ago

The worst hotel in Ujjain, they charged us an extra 500 for AC, but it didn't work. They don't even have a proper electricity supply. If the electricity connection goes out, they don't even have generators. We had to stay here in the summer without AC, for which we paid extra, and they just gave excuses.

a year ago

Worst hotel I will not recommend to anyone. Asking a high price to customer with bad room without AC. Do not pay above 500 They are greedy for money only, do not visit there, you can find a better one if you explore more near to the temple at an affordable price.

a year ago

I booked this hotel through go-i-bi-bo website. I booked a triple non-AC room for 3 adults. However, one of us didn't came. We arrived at the hotel around 10:30 pm. The website showed at the time of the booking that the room will have a double bed and a single bed with 350 sq ft. size, private bathroom with western style comod, sofa, TV, etc. When we asked for check-in, the owner said that they didnt have our room and xan only give it the next day. For the time being, they offered us another room. That room was a double bed room. No TV, no sofa, smaller in size and no bathroom. They said that we can use their common bathroom which was indian style. We were tired. So, we sat in the room and tried to call the website but the room had no reception, no internet as well. I had to come out on the road to catch a network. The website customer care was horrible. After I explained them our issue, the agent placed me on a long hold and then told me, "sir, the hotel is saying that they don't have your room." That's all he said. I told him that I already knew that and I had told it in tge beginning. Then he asked again what was the issue with the room. I re-explained the details and he told that the website does not show the details I said. I asked him to check my reservation amenities and he did not have the details. So, he asked me to email the details to him and he will call back as soon as he gets them. I emailed him the details and it was 15 minutes no calls. I again called the website and it was a new agent to whom I had to explain everything again. The guy placed me on hold again and called the hotel who by then had switched off their mobile. The agent unholded the call after 20 minutes or so and said that if we want to checkout , he can give me a 40% refund. I asked what about the remaining 60% and he did not answer anything. I asked for a supervisor and he said that one would call me in 10 minutes. There were no calls in 10 minutes. Finally, I had no choice and went to sleep. Next morning, the hotel moved me to another room which was even smaller and gad a double room but it had a western style toilet. I called the website again and a new agent called the hotel. The hotel owner's son called me downstairs and literally started shouting at me and asked me to leave their place. It was extremely humiliating. I went to my toom and I got a call from a supervisor to whom I explained the details. Since we had to go out on darshan, I had no choice but to stay at this hotel for that day and the next one. I got a voucher from the website but I would recommend everyone to make proper investigation about the room details before booking this hotel. Even after the compensation voucher from the website, I has faced problems in my stay, e.g. TV not working (they said all their cable lines got burned or something), no sofa, small room with damp on walls, suffocating as no windows, checkout time shows 11 am but hotel follows 10 am checkout timing (however, they allowed us to leave room by 11, still it should have been received without asking as that's been advertised), hot water started pouring due to problems in their tap lines.

2 years ago