Triple Tree Hotel and Resorts

Such a unprofessional hotel, Staff and room service. I have booked 7 rooms and no one from my guest was happy in there service. No room service, equipment/ amenities are not working properly, lift not working. Insect are found inside room our guest are changing there rooms 2-3 times in there stay. Receptionist also not good always talking lies and confused. She didn't know what she was actually doing. In our entire stay we also see other guests also complaint about there services. They took service charges by doing such kind of un ethical jobs. They also took mineral water bottle price which was already in open condition at the time of check in. This was very horrible experience with this hotel please check and clarify all things before check in to this poor property. I don’t even know where to start. This was, hands down, the worst hotel experience of my life. From the moment I arrived, it was one disaster after another. The staff was rude and unhelpful, acting like they were doing me a favor by letting me stay there. The room? Disgusting. It smelled terrible, was filthy, and clearly hadn’t been cleaned properly—there was dust everywhere and stains on the sheets. The bathroom was even worse: mold in the shower, broken fixtures, and barely any hot water. Noise? Non-stop! Whether it was the loud guests, thin walls, or constant slamming doors, I barely got any sleep. The bed was so uncomfortable I might as well have slept on the floor. Speaking of floors, the carpet in the room was sticky and stained—absolutely revolting. As for the amenities, what amenities? The so-called "Wi-Fi" barely worked, and the advertised breakfast was a joke. Stale pastries, watered-down coffee, and no variety. To top it all off, I discovered extra charges on my bill that no one could explain. It was the cherry on top of this nightmare.

a month ago

Substandard hotel with terrible service and poor staff. I had booked 2 rooms I had received a room with its bathroom pot leaking and was told sorry could not do anything because the hotel was full no remedy was provided. The 2nd room I booked the geyser was not working. This is the first time I have issued such inconvenience at a hotel. The room is spacious and the hotel is at a good location.the quality of room is of okay standard. The room does not have any toiletries.

a month ago

Very poor. Staffs are non supporting. The services are very poor and unprofessional. I suggest don't book the hotel at any cost. Response to your reply: I did not ask anything for free. I checked in late (8 pm instead of 11 AM) and checked out late 9.30 pm instead of 12 noon. Hence I requested if you may charge little less than full day's charge which was eventually declined. For two days stay I paid for 3 days. I have bill with me. But that is fine. My complaint is not for that. Since you want to know let me tell you. First, you give confirmation of booking after 7 reminders, that too in form of whatsApp chat " Room confirmed. " I asked for fixing issue with hot water at 11 the staff came at 4 that too after my 3rd call. I asked for normal water whenever, no body paid any heed to. My kind of complain are already there in the reviews written by other visitors previously. Let the readers decide reading the reviews and the way you wrote the response to my review it only proves how professional you were. And thank you. you are not that special that I would like to visit u again. Never.

4 months ago

*3/5 Stars* I recently stayed at Fab Hotel Triple Tree in Bhubaneswar, and my experience was a mixed bag. The hotel's location is undoubtedly its strongest point, being extremely close to the railway station, making it a convenient option for travelers. The rooms are spacious, with a sufficiently large bedroom, which was a plus. However, the property's maintenance was a letdown. The bathroom was unclean, and the blankets and bed covers were old and worn out, which didn't quite live up to my expectations. The overall atmosphere of the hotel felt dull and gave off an old, rustic vibe, which might not appeal to everyone. While the hotel has potential, it needs to work on its maintenance and cleanliness to provide a more comfortable stay for its guests. *Pros:* - Excellent location, close to the railway station - Spacious rooms Cons: - Poor maintenance - Unclean bathroom - Old blankets and bed covers - Dull atmosphere Recommendation: Fab Hotel Triple Tree has the potential to be a great option for travelers, but it needs to focus on improving its maintenance and cleanliness. If you're looking for a convenient stay and can overlook some of the drawbacks, this hotel might work for you. However, if you prioritize cleanliness and a modern atmosphere, you might want to explore other options.

4 months ago

Overall experience was very good. Specially cleaning of the room was excellent. I will prefer everyone to stay in this hotel. Staff behaviour was also very good. It's a home away from home

3 months ago

We stayed for 4-5 days , the staffs are non-operative with taking extra charges of rooms. Lift was not working properly , heater is not working. The receptionist women is always in confusion & increases the bill every day in name of GST charges. You guys need to improve on staff behaviour and hotel services when dealing with the customers.

a month ago

The rooms are very good. Neat and clean. But the food prices are high and low in quantity and also not good in taste. Also the staff service is very bad. No response quickly when a customer is told for the work or to order some food or any other useful things.

5 months ago

Very poor service and hotel, they will change your booking without informing you and the lift is not working you have to lift your luggage to 3rd floor, the geyser not working very poor hotel

a month ago