Hotel Star Metro Inn

We recently visited amritsar and booked this hotel through oyo. We are a family of three from Chennai. This hotel is definitely worth every penny you pay. The rooms were very neat and restroom was very clean. No complaints against the rooms. Full points for location as it is right opposite the bus stand and near the gurudwara and at the centre of the city.||But more than the rooms and location, what I really liked about this hotel was the helpful staff there. They arranged transports for us for sightseeing at a very nominal rate. They also picked us up from the gurudwara at 1.30am. That is how helpful they are. They have their own autos and cars so transportation wont be a problem when you are visiting amritsar.||They also serve breakfast, lunch and dinner and the food too was great!||Overall, a very happy and memorable experience all thanks to the very kind staff here. Definitely recommend this place to everyone.

7 years ago

Worst Hotel Hotel Star Metro INN, near guru nanak bhawan Amritsar, City Centre, Amritsar, Punjab 143001 - Booking from 28th Jan 17 to 31st Jan 17. Hotel Star Metro INN – Worst Hotel – Sharing my experience||I have stayed in more that 50 hotels in my life but I have not seen the worst hotel like Hotel Star Metro Inn , Near Guru Nanag Bhawa, Amritsar. I personally advise the tourists not to book that hotel. I visited with my family and at night at around 11.30 AM the police had raided the hotel. The staff behaviour Specially Mr Manoj from the hotel don’t know how to behave with the guests. Don’t book any cab from the hotel. I have booked it from 9.30 am to 7 . 30 Pm and the driver left me at 5.00 pm . when I have asked the hotel manager he said he has other bookings also. This Hotel was recommended by OYO Rooms. Oyo, please prioritise you selection while keeping this kind of worst hotel in your panel. The breakfast quality was so poor that its better that you eat outside the hotel. They serve you the breakfast in a hall which looks like a Car parking garage. I cant rate this hotel POOR because it is worst . The rooms shown in the pics is not the same. The bed sheet , the pillow cover , the floor mat all these things are very dirty. You will not find any cover in the blanket. I checked in the hotel at 2 AM because New Delhi Amritsar shadbadi was rescheduled . I changed 3 rooms at that time because in 2 rooms Fans were on and the switches are broken and its winter. ||The 3rd room which I have been provided , had a broken Cupboard. ||On the check out day the manager was keep on calling to have the poorest quality breakfast and reminding me the checkout time. I have booked 2 rooms for 4 persons where OYO had booked for 6 persons. I have paid the entire money in advance. While checking out the hotel guy was asking me to pay more for 2 persons because oyo had send them the details for 6 persons. I said why im going to pay more where only 4 persons have checked in. The manager was threatening like he I have to pay the balance amount else he will beat me. I called to OYO call centre they listened my call recording while booking and then modified the booking. The overall experience was pathetic with the hotel.

7 years ago

we recently visited amritsar and since it was a short trip we booked this hotel through oyo which costed us very low than there actual rates,,, this hotel is located just behind sangam cinema near bus stand. this location was near by to almost all the tourist points. the washrooms were very clean. they do not have there own restaurant and has a tie up with one of the hotel which serves good food. the rooms are very cleaned. since we booked through oyo so they offered us a fixed menu for breakfast which is bread toast, bread butter and alloo parantha we could not give more than this. the area which they have made for breakfast is not that attractive as its in the basement but still i was not expecting the room with breakfast so it was a addon to me.. over all you can surely book this hotel for ur visits in amritsar.

7 years ago

During our Amritsar tour (July 01st- 04th July 2017), we stayed in this hotel. We booked this Hotel from Oyo rooms, fare was Rs 900/-night. As for per Hotel rule Check in time was 12 but we reached there by 07 am so they charged extra 300 Rs. Hotel location is near by Amritsar bus stand. You can hire Rickshaw from there in 20 Rs only. Hotel room was clean but was very small in size. Television was not working; rest things like Fan, AC extra was working fine. Hotel staff was co-operative but I would like to share few things like water is basic thing that should be available in the room but we call twice just to avail the water. Hotel cafeteria was very small, there was no sitting arrangement. In breakfast they had only 2 things I. E. Parathe and break jam, tea was very patethic. |My experience with this hotel was not up to the mark.

7 years ago

I would not recommend this hotel for family members, worst ever experience, the hotel manager was very arrogant in his reply & just refused to cooperate with us. Services were pathetic, the rate quoted was CP+, but the hotel does not have kitchen. When ordered for breakfast , there was no response for almost 2 hours. AC not working , when complained was raised it took two days to attend the complaint. ||No safety rules are followed, my family was stuck in the lift for almost 30 mins & there was no support by the staff present. ||My personal request to all travelling to amritsar, Please do not stay in this hotel..Its a nightmare you shall experience.

5 years ago

We received a very warm welcome at the reception. Condition of the property is very good with power back up and a lift. Rooms are clean, hygienic with TV, washrooms are in good condition and as shown in the photos. Special mention for shri. Kamal thakurji for all his wonderful advise & support on local sightseeing, cab booking and personally attending every call without delay. Thanks for making our stay at Amritsar memorable and comfortable.

6 years ago

The hotel staff and the manager are very cordial and helpful. The hotel is also neat and clean. Service is quick. They also went an extra mile by arranging food for my sick mother at 2 am, when most outlets were closed. They also helped her reach the railway station safely, though it was not their responsibility. Amazing overall experience..

6 years ago

Good to stay at low price.

3 weeks ago