The Grand Hotel

So I just don't like the behaviour of the person who was on reception one of my known person was their in hotel I went to meet him but as the receptionist behaved I don't like it. Even in 5 star hotels people don't have that type of attitude. So kindly take some action.

a week ago

It is the first time I came to pathankot we were on a family trip.As soon as I walked the stairs I noticed that on the top of the stairs there were flower pots with no flowers in them as I came to my floor I noticed that a sofa was put on all floors I noticed that the sofa on my floor was ripped . Then when was got our room I notice that the jug of water was empty and cockroach were crawling everywhere even though the service was better than many hotels in jaipur. I recommend you stay at woodland hotel instead of this.

a month ago

As a Frequent traveler this is the most worst place i have ever seen. Food is worst ,no ac working and unhygienic.

2 months ago

I have visited Pathankot for the second time but the option for choosing this place don’t go by the plan. Rooms weren’t great at all if we compare it with opulence and the prices too. They have given parking to some new guests by the time we walk in from an event . Not even breakfast is complimentary . A big no for this hotel if you’re planning for a shorter or a longer stay. The only perk which we have seen before booking this was that it’s in the middle of the town.

8 months ago

We, a group of 13 persons, have checked in 6 Rooms for one night on 17/11. Rooms are not clean as shown in photos. Room service & reception service is very poor. Some basic room stuffs (hot cattle with coffee/tea/other pouches, towels, others, etc.) not provided inspite of reminder to reception more than 15 times. AC not working in one room, TV remote not available in one room. Water jugs in all the rooms were dirty/rusty looks like not cleaned for several days or months. =============== Food service in Dining area is excellent service with good & tasty food. ********************

a year ago

A decent hotel with all basic amenities. The staff is very friendly and helpful. We were on a road trip and decided to take a halt for the night at this hotel. Parking is a little tricky as you need to park on the street by-lane. You can order in food and the hotel does not mind which is a big plus point. Overall a nice, clean place to spend the night after a long journey.

a year ago

Hotel is good only by looking. But the real fact is worst experience I had faced. We are group of 16-18 people and go for dinner but the service they provide is too slow . No one is taking care of customer . They serve water bottle after 15 min . And food comes after 45 min even there is no one in restaurant. Worst food service. Taste was good but they give food after 45 min and all come so slow. Please think twice before go for dinner this restaurant. If you have patience then go as taste is not bad.

a year ago

Worst place for any kind of functions. Pathetic service. I booked this hotel for my engagement and they didn't provide as promised. They provide third class decoration, food was not prepared on time and doesn't last for entire function. Their staff doesn't even know how to serve bride and groom's family on table. They spoiled my entire function and I would never ever suggest their services to anyone. They don't even deserve a single star.

a year ago