Sarao Hotel

Rooms look like dharmshala. I don't know how it's Three star hotel. Their language is too bad. I won't even think to visit such hotel again. Washroom is too dirty. They don't even have personal parking. I parked my car in public space

3 months ago

Unprofessional staff Manager was too rude He don’t know how to speak with guest Rooms were too dirty Even they not giving Wi-Fi password Worst hotel ever

3 months ago

During my interaction with one of your staff members, I experienced a level of disrespect and abusive language that left me deeply disappointed. As a guest, I believe it is important to be treated with courtesy and professionalism, and unfortunately, this was not my experience. I would like to emphasize that my intention in sharing this feedback is not to criticize but to provide constructive input. I believe that open communication can lead to improvements and better guest experiences in the future. I hope that you will take my feedback seriously and address this matter appropriately.

a year ago

The hotel is in a good location, very easy to reach the hotel . The staff are very helpful and supportive. TV and AC kept are very old, sometimes TV doesn't work and we have to call the staff only. AC makes more sound and the room will be very noisy. No mats/carpet in the room. Forget other things, even water is not provided complimentary here.

5 years ago

Hospitality could be way better than what i had experienced. Room which was offered to us wasn't well equipped. Mini fridge wasn't working. Room wasn't properly cleaned however they cleaned within minutes after complain. If we consider the price at which we got the room it was ok ok stay.

6 years ago

It's on border of Chandigarh and Mohali, quite close to Mohali cricket stadium. Day time services are fine, night caretaker needs to be improved.

a year ago

Pathatic customer service. Rude staff. One of the worest hotel ever visit. Rooms bad. Change 5Rooms In 2Days coz of issues in room Ac not working TV not working Leakage in wash room.. Worest food. Don't ever want to come back in such a hotel. . Did not rate such hotel not eligible for single star

6 years ago

It was the worst experience. I have traveled nearly all over in north India but this was the worst. I have asked them for a tea we got tea (boiled water) ended with lots of sugar at the bottom undisolved. I will never suggest this to anybody. It's completely wast of money . We got two mineral water in room with open lock seal. In morning we even don get a good breakfast. Unprofessional staff. It just a big disappointment. Its just like bus stand hotels but in good locality.

6 years ago