Hotel Sparrow Palace

We had booked a two day package including accommodation in jaisalmer and desert camp. On first day, agent told us to check in the hotel. It's 3km away from main attractions. The hotel gives a good appeal in look. But the rooms were not clean. Agent told that guests were just checked out. He will clean it immediately. Next we tried to open the tap for water. We got electrical shock.For that he said,some inverter is turned on. He will turn that off. After turning on gyeser, we didn't get the hot water even though we waited 30 minutes. For that he said, there's some problem with heater. The bathing materials like soap and shampoos were not provided. When we asked for that, he said it's not included (anyway he gave us one set) All these things ate up our 3 hours. When we found that there are hardly 15 google reviews for a hotel started 4 years ago, he said that earlier the name was 'hotel regal', then it's renamed. In summary: • For these cheaper service, we were charged in high price. I'll not recommend this hotel as you'll get cheaper and better accommodation options in Oyo rooms near to main attractions. • Before you book, always check for google, trip advisor or better agency reviews • if you've booked a package, always make sure that they're providing you best facilities for the given amount.

5 years ago

Awesome palace to be with family. Hospitality and staff (from manager to everyone)^ all are to good |A perfect weekend getaway |Had a very nice time there. Had lots of fun with friends.. the staff there is very humble .

6 years ago

it's amazing city jaisalmer. & hotel is best services.. best room's quality and amazing views.. ..we are very great full for complimenting the service excellent experience the driver had lot of knowledge about the city's

6 years ago

Amazing and pleasant stay at hotel. Very peaceful place. Service is good.

6 years ago

Amazing stay, all service is very good. Nice hotel. 😍😍😍😍

6 years ago

2 minutes ago on Google The hotel is amazing.there service fabulous . This hotel location is best Nd room is great full....Service Very Best Nd Room so beautiful 😍 I like this 😘😘

6 years ago

We| have very good experience of The services actually it's More than a service for us thankfully Mr. Virendera Singh bhai .. The service they provided was excellent. 😊🧘‍♂️ ...| The cab service is also very affordable|

6 years ago

It's verry carefully hotel. All service is good. So plzzz everyone please came here

6 years ago