Hotel Madhushree

I have never seen such a pathetic set of hospitality services ever in my life. 1. Rooms: horrendous conditions of the rooms. Felt as if someone had just smoked their lungs out in the rooms they showed to us. Bathrooms were pathetic in terms of cleanliness, insects here and there. Commode was full of hair. 2. Front desk: hospitality industry is expected to have working personals who know how to talk to their customers. The front desk manager is one of the worst managers I have ever seen as he took zero responsibility of the condition of the rooms, was doubting every statement we made with a smirk and put all the blame on the cleaning people. The hotel higher management should realise that front desk manager like these are the reason your hotel is empty because he does not how to treat his customers. He should be taught hotel management 101 courses as it clearly felt he is the worst person to have as the face of the hotel. He even had the audacity to send us an email of thank you for staying with us, while we did not even stay at the hotel. Shameless! 3. Parking: no proper parking is available so you are on your own.

3 months ago

Hotel is neat and clean. They have decent staff. Food is tasty 😋. Own bakery shop and beautiful restaurant area to enjoy tasty food. The fish aquarium is add-on to it's beauty. I recommend Rajashthani thali (daal baati and other stuffs). Served with authentic taste and delicacy. Hotel is nice place to stay and enjoy good food. Parking is available with guards assistance.

2 weeks ago

The manager of the restaurant is very rude. The staff told us to hurry with the order as acco to them.. there is too much rush.. even when half of the tables were vacant. Quoting his statement” paneer dal roti ji jaegi abhi to” Like we were sitting at some dhaba. They told that masala papad will take 25 min as the chef is busy with bigger orders Zero quality food.. too much waiting time.. And the staff.. I don’t think they belong to the sector of hospitality. A big No to Madhushree restaurant Kota.

3 months ago

Manager is very rude. The staff is unbothered and arrogant. Even after charging around 400 for a dish, they fail to take accountability of serving stale and bad taste food to customers. Avoid the place so they dont get another bad review and you waste your money.

3 months ago

The hotel is ideally located near business hub. I stayed for business trip and found good place to stay.||Rooms and amenities are upto the expectations, homely environment friend staff members with helpful service attitude. ||Restaurant and roomservice food was very good and morning breakfast also was of good standard with variety of choices |I recommend 👌 hotel madhushree for business traveller's, looking for stay at kota

6 months ago

The food was really bad nad the management is very poor. They served paneer tikka masala that was very tangy, they denied to change the dish even when confronted to the manager. Manager is also very rude and arrogant. Avoid this place at all costs.

3 months ago

It was nice hotel with best location for officials and family also and very delicious food was served by very cooperative and we'll managed staff.

5 months ago

Poor service and management. It's better to shut it down or serve bad and stale food to customers. Really bad place to eat. Better to avoid

3 months ago