Hotel Pemasonam

The worst possible hotel room of Middle Pelling . There is no wifi and no proper facilities. The charging plug points are all damaged. The rooms are very damped and not clean as compared to the price you will pay . Worst possible expirence and service. Please avoid this hotel as much as possible .In short the owner completely looted us for the price we paid.

3 months ago

There was no wifi and no proper facilities. The charging plug points are all damaged. The rooms are very damped and not clean as compared to the price you will pay . Worst possible expirence and service. Please avoid this hotel as much as possible. Completely overpriced for the level of service and room condition.

3 months ago

The property's location is excellent, and the food is of good quality. However, the rooms are not well-maintained, and Wi-Fi is unavailable during the off-season, resulting in an overall experience that falls short of expectations

3 months ago

Room quality was average. Spacious but there were bugs and spider webs in the room. Service was problematic. They were failing to deliver on basics like we ordered for hot water (drinking) which they delivered after 1 hour when requested. Ordered milk at 5pm in the evening for kids (which we bought from outside as it was not available with them, they just had to heat it up), they never delivered. Asked to clean the bathroom on the 2nd day of stay which they denied. Food and water was the biggest concern. Drinking water that they provided was reddish and their evening snacks, Dinner, Breakfast although not bad in taste made us all sick (vomiting and bad stomach) after eating. Even the other touring parties felt sick after having their food (we overheard their conversation in the dining room). They probably cook their food in that reddish water. Only positive was the Kanchenjunga view from balcony which probably you can only experience from room 303 (top floor balcony).

2 years ago

I had a really nice time there (2N 1D).. All staff behavior was commendable, impressive. The food and ambience were good, family-friendly environment. They welcome guests positively. This hotel is almost near to the upper Pelling helipad and we enjoyed a small evening walk to the helipad through the trail, crossing football ground. The nearby sightseeing aren't far away from this hotel. Overall, I loved their amenities!

3 years ago

The experience was bad..Rooms were not worthy according to price..The service was also not good.. There's less staff, only one young girl was handling the hotel.Geyser was not working..We had early train in the morning.Inspite of informing them at night, there's no water in the morning..They didn't even answer the phone..We were going to miss the train due to them. So overall experience was not worthy.

a year ago

The manager is worst. He charged for foods for a 3yrs old kid. The hotel rooms,bathroom are visibly lacking proper maintenance. Were not able to give us a single towel during my 3days stay. Only good part is the foods are good and staffs are co-operative. Not recommended.

2 years ago

I went there with my wife, father and mother in the beginning of November. Early this year we also went Pelling but it was too rainy, so we visit this time after rainy season. It was nice weather there. The hotel staff gave us a worm welcome. The floor was covered with marvel and cleaned nicely. The room was also well decorated as well as the bed too. Both room's are viewed room. The bathroom is small but has a greaser. We have not face water problem for any moment. The hotel staff was very good and co-operate every time. I booked the room including food. They gave us good quality food and the quantity what we need . In one word the hotel is marvellous.

15 years ago