Super Townhouse 227 Royapettah Near U.S Consulate

Positive feedback "The hotel staff are incredibly friendly and efficient". "The room amenities were nicely done, spacious, and rooms were very comfortable". "The sleep quality was excellent, and the mattresses felt like sleeping at home". Negative feedback "The AC was too noisy in my room, but staff quickly moved me to another room". "Rooms could use an update, but the hotel was still clean and comfortable". Here are some tips for responding to hotel feedback: Be prompt Respond quickly to show that you value guest feedback and are eager to address their concerns. Be personalized Personalized responses are more effective than one-size-fits-all responses. Be professional and courteous Maintain a professional and courteous tone, even in the face of unfair criticism. Be realistic Avoid making promises you cannot keep. Don't ignore negative reviews Responding to bad feedback shows that you value all guest experiences and are committed to improvement.

a week ago

Positive review: "We loved it here! From the moment we stepped in we felt at home. Breakfast was great, especially the omelet made to order". Average review: "Amenities were good but check-in was delayed. The staff was sorry and gave us a free drink". Detailed positive review: "The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions". Review about a hotel's location: "The Hotel was conveniently located and is easily

a week ago

Positive review: "We loved it here! From the moment we stepped in we felt at home. Breakfast was great, especially the omelet made to order". Average review: "Amenities were good but check-in was delayed. The staff was sorry and gave us a free drink". Detailed positive review: "The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions". Review about a hotel's location: "The Hotel was conveniently located and is easily found". Review about a hotel's room: "The room was well equip with water boiler and safe deposit box". Review about a hotel's staff: "The Reception Staff very friendly, fast and obliging". Review about a hotel's food: "Food was good and great value for money and service was attentive and efficient". A good hotel review should include specific

a week ago

Nice experience in Oyogiod atmosphere well maintained this hotel "The hotel staff were incredibly friendly and efficient". "The room amenities were nicely done, spacious, and rooms were very comfortable". "The sleep quality was excellent, and the mattresses felt like sleeping at home". Negative feedback "The AC was too noisy in my room, but staff quickly moved me to another room". "Rooms could use an update, but the hotel was still clean and comfortable". Here are some tips for responding to hotel feedback: Be warm and appreciative: Use a tone that conveys genuine gratitude. Address issues quickly: Offer explanations and solutions to show your willingness to improve. Show gratitude: Acknowledge both positive and negative feedback. Motivate customers: Encourage customers to return for future stays. Use a review response generator: Use an AI review response generator for common issues, then customize the responses.

a week ago

Horrible experience. Dingy dirty rooms. Synthetic floors. Cemented bathroom floors. naphthalene balls and their smell all over the place. No provisions like soap or shampoo. My service provider's mail promised breakfast but the staff denied breakfast. Spring beds that can be inconvenient to sleep on. AC Just above the heads and leaking. Extremely rude ill tempered staff. The card key was not working and I had to call them every time to open the door. My worst hotel stay.

4 days ago

Positive feedback "The hotel staff are incredibly friendly and efficient". "The room amenities were nicely done, spacious, and rooms were very comfortable". "The sleep quality was excellent, and the mrmattresses felt like sleeping athome". Negative feedback "The AC was too noisy in my room, but staff quickly moved me to another room". "Rooms could use an update, but the hotel was still clean and

2 weeks ago

Staff: Some say the staff is friendly, courteous, and helpful. Others say the reception manager is excellent. Rooms: Some say the rooms are cozy and clean. Others say the rooms are spacious. Location: Some say the location is good and ideal for exploring the city. Amenities: Some say the hotel has good parking space. Others say the hotel provides a refrigerator. Value: Some say the hotel is a good value for money.

a month ago

A low class hotel with rude staff bad manners. Dirty rooms, corridors and toilets. They keep asking for more money all the time. The man in the medical store near by told there were issues with the police because some guests complained of spy cameras in the toilets and bedrooms. Not at all a good place for families to stay. Waste of money. Never book here.

4 days ago