Hotel Nala Residency

Terrible Experience - Avoid This Place* I recently had the misfortune of staying here, and it was undoubtedly the worst service I've ever encountered. Major Issues: - Air Conditioning: Didn't work even after changing rooms. - Room Service: Absolutely terrible. - Parking: Inadequate and inconvenient. I hope this review helps others make an informed decision.

2 months ago

I booked Nala Residency through a travel portal and paid the amount in full upfront. However, during check-in, the hotel management refused to consider the payment made and asked me to pay for the room. Apparently the Hotel management and the travel portal are not in good terms. After arguing with the hotel staff, they finally allowed me in without any additional payment. Here are my other comments: 1. No drinking water provided in the room 2. Charging point near the bed broken 3. I couldn't use another charging point since the socket seemed to be a different size 4. Only about 20+ Tamil channels available. No sports/movies/news channels subscribed 5. Soap/towels and other sanitary items not available in the room 6. The reception staff need to be customer focus oriented and maybe a crash course on how to deal with Customers might help Given my check-in experience, I did not want to have any conversation with the hotel staff and hence didn't complain regarding the lack of basic room amenities. I would not prefer to stay in this hotel again. Thanks,

5 months ago

I made online booking for this hotel double bedrooms with breakfast. Checked in by 12.30afternoon. We were asked to pay ₹2800/- upfront, then taken to our room. It looked good. The person was courteous, took our bags, switched on the AC. After about 30mins, the room was still not chill. The fan was on, but AC not much throw. I called and the guy came and after fiddling with the remote asked us to wait more ½hour for full cooling. After waiting 30 minutes, nothing much changed, I again called the person to change my room. Nothing happened. I went to the reception, there met a lady Ms.Selvi, in lift, she said the room change was in process and took me to check another room. This was more spacious and had a new AC unit. She helped us to change room immediately. Basic toiletries were also given, with drinking water bottles. The AC was very good, queen size bed and bathroom big and clean. Everything was perfect. Next day breakfast at 8am. Hot idlis, dosa, cut papaya, kichadi, toasted bread with butter and Jam! Nice coffee. Things were wonderful. We went out and came back. We planned to check out by 1pm. And cleared the room. So far so good. Now the trouble started. As I handed out the keys the guy said we're out stayed longer. I reminded him, it's not my fault, the first room was not good, we actually got proper room only by 2pm yesterday, you made us sit in a non AC room for 1hr! The guy sarcastically said, I simply finding faults to avoid paying extra time! That's it I really surprised how the nerve he had to say such things to a customer. And I was about to compliment him on food, service etc. The guy again said rudely, I didn't want to pay extra, (that's about ₹150/-). I blasted the guy, for such cheap behaviour, who would want to change room without a reason. Went out. If you are booking here, check out the room first before payment.

3 months ago

Location wise it is in good Location but Service and room Wise < there is no other option to give less than 1 star. One of the worst Hotel Which i have seen and i have stay. Two Experiences which i have in Nala residency. 1. I ordered veg Fried rice, I got one chicken Piece. Instead of accepting the mistake They are suggesting us its small piece please remove and eat. 2. We have complimentary breakfast; they are denying serving the breakfast. I recommend Not to stay in this hotel.

8 months ago

It's one of the non-veg choices of Tiruvannamalai. It was very famous from the early 90s in Tiruvannamalai.

a month ago

These people are telling one tarrif and while check out these people are charging more money Kindly avoid staying in this property

3 months ago

The hotel is in a prime location but not in a walkable distance from the temple. It is difficult to get auto or other vehicle on week ends. The tariff is very high for the quality of the rooms and the service

4 months ago

This is a Non-veg & Veg combo restaurant. But NO SUCH DISPLAY of that information in any of the visible signboards. Only after entering the hotel & Only after looking at their Menu Card, you will understand that they serve non-veg also. Why are they hiding this information??

10 months ago