FabHotel The Urban Inn - Hotel in Taj Nagari, Agra

Worst experience. It was like a nightmare to find that the hotel was not even in ready condition. I had an advanced booking from Agoda and hotel reception staff had no knowledge about it. Carpenter and electricians were working inside the rooms. There was no proper parking space and I was asked to park in the adjoining open plot. I didn't feel safe staying here and decided to cancel my booking and moved to another hotel. Beware of online booking websites. I was shown this hotel as a last minute promotion and big discount offer. Turned out to be a very bad experience for me and my family.

2 years ago

I booked hotel Hotel Swiss grand when I reached hotel all rooms are full. After that I tryed your customer care .another useless information. Then I take your Area manager he shifted me to another hotel no facility even after paying for breakfast they are unable to provide breakfast I paid extra for my breakfast. Even getting hot water another issue. This my first and last booking for fab hotels. All day traveling and meeting customer we are looking for relaxation. But in the night going like 3rd class hotels and worst location and getting transportation. Big issue. Please don't call any useless customer care executive on my phone and no more mail for this . Thank you.

a year ago

It was good not great. We did not have breakfast here, so no comments on it. But we had ordered dinner and it was good. Even the service was good for us, whatever we asked for was given quick. Parking space is outside open space beside the hotel. Washroom was not clean.

a year ago

Worst experience. This hotel is under construction no one is there for response. We booked that hotel online they took advance payment for the booking . But when we reached to that location we saw the gate is locked after that we try to connnect with receptionists they were not recieved our cal and even customer care also not helped . It’s personal advice for all of you don’t book this hotel even don’t book any hotel with the name of fabbhotel they are fraud.

a year ago

I have booked hotel urban inn..but no one was aware of with this name. When I reached the location there was a building which was locked. neighbour said that this hotel is under construction and not ready. When I tried to talk with fab hotel customer care , no one was there for any support

a year ago

Last week I stayed in the hotel, room was very modern ,stylish and spacious also, Staff was very helpful. Overall Great experience.

a year ago

New property but water was not clean. Probably they had washed the tank but it was very inconvenient. Otherwise served the purpose of just overnight stay before going to Taj Mahal.

a year ago

The hotel had pretty good rooms, The staff was also very well behaved, The location is difficult to find and it was located so far for me from fatehabad road as I have to walk to the resort located at the main road otherwise it's nice

a year ago