Crown Hotel Agra

A peaceful stay. Peaceful stay for one night. Was so happy really enjoyed the stay even it was for one day. Unfortunately it didn't last long. We booked for 2 nights but were only got to stay for a night. The service regarding this matter is very poor. On the second day morning while going out the front desk asked to hand over the keys. At first I was quite shocked because we already booked and paid and all of sudden they were asking us to check out the room and promised to provide another room in the same hotel. We asked and cleared out the same matter and were informed that the problem was raised from the booking.com site stating they were showing the availability of the room. But in actual the rooms weren't. The promise they made was on verbal terms. Later on the evening when we returned after the sight seeing, we didn't even had a room to rest. We were totally helpless and on top of that they didn't even hold onto their words. At last they shifted us to some cheap hotel.

2 months ago

Guys I am giving genuine review I stayed hotel around 3 days i noticed service is very very poor n i compliment to reception person also but they won't respond to ur words. I think there is lot off gap between management and service people. Don't expect even 10% service it's completely worst service I faced

2 months ago

Poorest hotel in agra plzzz go some other hotel bus not in this hotel room are not good even not clean i am having with mt school grp tour staf behaviour was not good plzzz do deal on paper bcoz they laying when ih check in hotel sooo plzzzz plzzzz plzzzzz plzzzz i request uhh to all Tourist in agra plzzzz dont come in this hotel

2 months ago

Satish service person is best there, fed me with so much care. Rooms best, too clean... Food good quality

a month ago

This is a nice hotel. The staff is really helpful. You can book your hotel without any second thoughts

2 months ago

Room so very good and very nice and beautiful sttaf is very good pls visit your property

a month ago

I celebrated my birthday here and the arrangements we top notch. Staff was very helpful and courteous. It was near metro station, Tajmahal and agra fort

2 months ago

Rooms were neat and well maintained, however, there was no hot water except from 4 am to the morning until 10 am..

2 months ago