OYO Flagship Hotel BR Plaza

When I booked through online it was just 300+ for one single room. But they charged 700+ and due to some health issues i couldn't go out for a better stay. Anyone booking for stay , don't waste time & money on garbage,cancel it and search for better options.

10 months ago

Room service was very pathetic, Rooms were not as clean as per the standards, there is no window on one-bed room, AC was operating at 16 degrees we requested for remote control, and it was not available there even there was no control for Fan speed, my room mates had to suffer due to this. We ordered food which was supposed to be arrived in 30 mins, arrived after 2 hours.. And it was overpriced plus very very pathetic food, I had stomach problem next day, hotel staff was not ready to compromise for the price,

a year ago

Rooms are dirty and full of fowl smell, there is also lack of services. Customer service is of very poor quality. Shower does not function, bedsheet are also very dirty.

11 months ago

Hotel policy not customer friendly . If you tell him to extended check out timing extended few hour paid 1 day charge . If any emergency extended some minutes or hour than they want extra one day charge . Very looting policy by hotel management

11 months ago

Worst experience. I booked the hotel 2 days prior and after reaching the location at 9 PM in night I didn't find the hotel anywhere. I have already made the payments. Then I called the owner , he started using abusive languages and denied to share the exact location of the hotel. He totally denied to offer the room and did not have the refund also. Please please a humble request!! Do not get convinced by the fake reviews. It is the worst hotel I ever booked. Don not book by looking at the prices . Total waste of money and you will be left nowhere to go in a strange city. Worst worst experience.

2 years ago

Oyo has got no responsibility for their customers...i was with my family moving from one oyo to another as the one originally booked was denying entry ( oyo hotel paradise) and on 2nd booking (flagship hotel Bk plaza) the hotel owner denied any oyo bookings (despite being made in advance) and was pressuring me to opt for different hotel room as per his recommendation cause that was his own hotel at different location. When i called oyo customer number i was kept waiting with no furthur solution given to me...finally i had to go through MMT for the stay.....extremely poor service of oyo...i would recommend if anyone going with their family then please don't depend on oyo as the associated hotels are completely unpredictable leaving you stranded.

a year ago

It was worst experience I have ever seen in my life 1.when I booked hotel they cancel and asked extra money with gst 2.i went outside to visit than they enter in my booked room and started repairing work without informing us. 3. I ordered dinner but they charges double rates with low quality of food. 4. Oyo owner and lady owner have very rude behavior. 5. Washroom quality was too bad. 6 . Wrong location. Totally worst experience.Their is no any point of oyo, they r just doing business with their own.

2 years ago

Don't trust this hotel.....biggest scammer....... One of the worst hotel I have visited........ They didn't clean the room properly....room full of dust and bedbugs they tacticaly collect the whole ammount in advance..........they not even provide water for the guests..........and if we suppose to stay there we need to eat what they bring we can't able to order food from outside..........worst room service bathroom not cleaned properly we went at night so we can't able to search room that's why we managed to stay ........but don't trust them.......they will say this review is way back now things are fine but that's not true even they said to us the same..... Be safe

a year ago