Super Townhouse Viraj Khand formerly Veridian Inn

Very nice Hotel. Now it has been taken over by OYO and it is being professionally managed by them. The rooms are clean. Basic essentials are provided. Worth the money. If you are looking for neat and clean rooms, then you can book here. Don’t go by reviews in google. Earlier, after reading then, I didn’t want to book but some friends insisted and I took the decision to book it and it turned fruitful. The room is 20x14 square feet and similarly bathroom is extra large size (10x8 sq ft). The hotel staff is caring and goes extra mile to fulfill your needs. We were two families and we enjoyed our stay a lot. Liked the breakfast served in the hotel, their tea was amazing.

2 months ago

Near to Lucknow city and most of the tourist places in Lucknow. Very clean and spacious rooms. Provided extra mattress for no additional charge. The room charges are quite affordable and complimentary breakfast is also provided. Had a very nice and enjoyable stay at this hotel.

a month ago

Checked in, 1) hated the property immediately after checking in. 2) The receptiom guy scammed immediately - booked 2 rooms with breakfast for 3 people but the reception guy said we had breakfast for only one people only, Thats how the booking came 3) the first room they allotted was not even made and a strong ciggratte smell, got 2nd room that was jus done with clothes drying. Then got room in upper floor later 4) the room were super dirty, the bed sheets pillow cover were super dirty, the carpet in the floor was torn. 5) the passage were super dirty and stinky We forgo the payment and went to next hotel nearby !! Negative reviews are required for such property. Please dont even think of getting into it!!

a month ago

Rooms are not neat and clean. No warm water supply, only geyser are displayed. Staff with Zero zero zero professionalism. Maximum staff druncked. Stay at hotel is wastage of money. OYO should take cognizance of the matter.

5 months ago

Seriously a third class property is what I will mention this property as. Only plus point is the rooms size and that's it, the room service the customer service, handling of issues, cleanliness and so many more are the issues with this property. Probably the worst of the hotels I stayed in Lucknow and that too in Gomti Nagar. I had booked two rooms and one of the room which we got first was so bad and dirty, like the toilet seat was all black and when I complained about the same they just wanted me to keep that room and simply defended that it is just because of the continuous water leaking. Like seriously? Is it fine if the same thing happens to something like mattress--like if we say that mattress is bad just because of the insects? I mean is this even an answer to an issue which you have? Just because the property gets it work by Banquet functions they just don't really maintain the rooms at all. Worst of all was their room service, their kitchen was closed, but they clearly said water is there. For any property does it happen like they are short of water? We had to call again and again from 11PM and we didn't get any water till 1AM. Just because we were seriously waiting and tired to argue at that point of time,they are just simply denying the services and this is not even a service, there water coller was empty and every time we called we just got the response as we will refill the water can which was never done. Lastly I lost it and at 1AM I clearly scolded them is this what we have paid for that we are waiting for water for more than 2 hour. If it's not there don't you have water bottle? If there is any issue you can clearly communicate that if the water can is not there water bottles can be given and they would be chargeable, but no every time same response and no work. Lastly when I said I'd be waiting outside only until you change the can one guy just went with the same can and came with 1/3rd water in it. Not sure from where did he fill it thus it was of no use at all. Then I myself went to the reception and ask for water bottles, within 3 minutes I got it????? Like seriously.???? If they were available with you why couldn't you just say that you can provide water bottles just that it would chargeable? I argued with the same reason around 1AM but they simply didn't accept any issue, saying the boys were out this and that. Bro is it my fault that the guys who are receiving the call are going out the very next minute.? Why there is no communication within you all.? Anyway it didn't feel like they really cared about all this and I guess it was a frequent issue for them so they are just used to it and I don't expect that they are going to improve at all. Apart from this we ask for towels - 2 rooms 4 adults - general policy - 4towels - we received 1. Why so.? When we asked again the same thing.. Again and again repeated calls same answer - OK sir coming in 10 minutes. With no physical movement at all. Wr asked for kettle, after 1-2 hours we got a kettle which didn't work at all. Then when asked again for a different one it again took 30 minutes. Now some of you might think if only water was the issue why didn't I go to the reception early it was just because of the reason that we were really tired after a very long journey and we had a 1 year old kid with us. Doesn't sound a major issue but in some situations it is and here it was. The stay was totally not worth it.. Whatever be the location or the room size.

5 months ago

All staff is very polite and respectful... Rooms ,food was good.meeting,function related hall...

a month ago

Very nice Hotel &Banqet Good service Good Food Very nice space room

3 weeks ago

ALL staff is very good behaviour room neet nd clean

a month ago