OYO 2539 Hotel Polo Max

I was surprised how nice this hotel is. It is a short and easy walk from the main train station if you are coming to or leaving Prayagraj by train, but it is a good hotel even if you are not going by train. There is parking available. There is a little noise from the street and an occasional sound of a train, but it is hardly noticeable. It is so peaceful inside, which is so nice after a busy day getting work done in the city. The hotel is attractive inside and super clean. The staff are all friendly and very helpful. The restaurant is very nice and the food is delicious. Include the breakfast in your room rate and you will not be disappointed. The waiters are also attentive and kind. The room rates and restaurant prices are very reasonable. I have no complaints at all. I am from the US and find POLOMAX, Prayagraj to be on the level of a 4-star US hotel. The only thing missing is a small refrigerator in the room.

3 months ago

zero-star experience. zero service. zero staff. an extra bed was requested on booking and check-in, again several calls were made to the front desk. no response till we almost got into a fight. The home cleaning staff charged extra for a used towel because it had sindoor on it. they claim it's not washable. we are at a religious place, for sake. no tissues were provided. and a towel does not cost 700 rupees. not recommended.

9 months ago

Service is very good👍 All staff meeted person bhevour is good Couples full privecy better

4 years ago

The ever worst hotel in servives .I have visited so many hotels that too in remote places but their service is much better and I never suggest to visit this hotel and they least bother for time

7 years ago

Service is very good. Food is also good. Staff is very good.

a year ago

For stay and food both options are good

a year ago