Le Coffee Resort

Disappointing Stay – Not Allergy-Friendly & Poor Service We arrived at the resort in the late evening and booked a room on the spot, even though the prices were higher than online, as it was close to our destination. Upon settling in, we immediately noticed a strong dust smell in the room. Additionally, the air conditioning wasn’t cooling properly. When we informed the staff, they explained that the room had been closed for a while due to the off-season, which caused the odor. They then moved us to another room, which was in better condition. However, as someone with a dust allergy, I faced another issue—the blanket provided had the same dusty smell. This triggered my allergy, causing intense sneezing and discomfort. I immediately went to the reception for a replacement, only to be told by the staff that he was new and could only arrange it by morning. To make matters worse, at 2:50 AM, I was forced to sit outside my room for 30 minutes, sneezing continuously, waiting for a replacement blanket. No one cared to respond or assist me during that time. This level of neglect was completely unacceptable. Although the resort claims to be a 4-star property, the service and cleanliness were far from it. While the entrance area looked nice, the lack of proper hygiene, staff training, and guest care was disappointing. Suggestions for Management: Train staff to assist guests at any time, especially in urgent situations. Ensure rooms are thoroughly checked before being assigned. Regularly service air conditioners to maintain proper cooling. Wash blankets frequently to eliminate dust and odors. Have a 24/7 support system in place for guests facing emergencies. So think and choose this place

a month ago

Resort is amazing, spacious rooms, food was average and acceptable. They’ve good swimming pool and separate room for indoor games. A separate garden and place for badminton. A complete resort facility. But to my surprise what triggered me was the staff. Rooms provided for driver had bed bugs and when complained, they were not ready help to clean. Moreover they don’t provide pillow or blanket as well to the driver which was very rude especially when we asked thrice and they said yes but still did not provide. Our driver spent 650 and bought new one as it was very cold and had to sleep in car. They did not provide food as well. Breakfast option was limited but passable. Location is near to main city and off Main road

3 months ago

Everything was right and good during our stay. Staff very helpfull, the hotel is very clean. I specially appreciate the swimming pool and the garden. We recommande this place.

a month ago

It is located in Sulthan Bathery town. Rooms were neat and clean, staff and services are good. Restaurant is available having multiple food choices and homely food you can get. Swimming pool indoor games are available.

3 months ago

Here's a sample review for Le Coffee Resort: *5/5 Stars* "I recently had the pleasure of staying at Le Coffee Resort, and it was an absolute delight! The resort exceeded my expectations in every way. *Pros:* 1. Stunning views: The resort's location amidst lush greenery and rolling hills offers breathtaking views. 2. Luxurious rooms: Spacious, elegantly designed, and impeccably maintained. 3. Exceptional service: Friendly, attentive staff catered to our every need. 4. Delicious cuisine: The resort's restaurant served mouth-watering local and international dishes. 5. Serene ambiance: Perfect for relaxation and rejuvenation. *Cons:* None *Highlights:* - Enjoyed the sunrise trek and coffee plantation tour. - Relaxed by the infinity pool overlooking the valley. - Savored local coffee and tea at the resort's café. *Recommendation:* Le Coffee Resort is ideal for couples, nature lovers, and those seeking tranquility. Don't miss the sunrise trek, coffee tasting, and relaxing spa treatments. *Rating Breakdown:* - Location: 5/5 - Rooms: 5/5 - Service: 5/5 - Food: 5/5 - Ambiance: 5/5 *Will I return?* Absolutely! Feel free to modify this review based on your personal experience at Le Coffee Resort." Here's a sample review for Le Coffee Resort: *5/5 Stars* "I recently had the pleasure of staying at Le Coffee Resort, and it was an absolute delight! The resort exceeded my expectations in every way. *Pros:* 1. Stunning views: The resort's location amidst lush greenery and rolling hills offers breathtaking views. 2. Luxurious rooms: Spacious, elegantly designed, and impeccably maintained. 3. Exceptional service: Friendly, attentive staff catered to our every need. 4. Delicious cuisine: The resort's restaurant served mouth-watering local and international dishes. 5. Serene ambiance: Perfect for relaxation and rejuvenation. *Cons:* None *Highlights:* - Enjoyed the sunrise trek and coffee plantation tour. - Relaxed by the infinity pool overlooking the valley. - Savored local coffee and tea at the resort's café. *Recommendation:* Le Coffee Resort is ideal for couples, nature lovers, and those seeking tranquility. Don't miss the sunrise trek, coffee tasting, and relaxing spa treatments. *Rating Breakdown:* - Location: 5/5 - Rooms: 5/5 - Service: 5/5 - Food: 5/5 - Ambiance: 5/5 *Will I return?* Absolutely yes!!!

5 months ago

Well maintained the property,and good behavior staff… Normal hotel than better resort, Affordable price

2 months ago

The berry centre location of Sulthan Bathery market, but very peaceful. Smallish resort with decent sized room and facilities, restaurant can be updated as menu is limited. Only issue is many places for visiting towards Kalpetta are more far off

3 months ago

Excellent place to stay for a relaxed stay in Wayanad.. extremely clean rooms with very good house cleaning staff. The food is homely and delicious. The proximity of the resort from places of interest makes it a perfect choice. The polite and helpful staff helped ensure an enjoyable stay.

6 months ago