Paappaas Resort

Lovely boutique hotel with 8 rooms and a terrace dining area, brand new. The approach road is unpaved so it's a bit bumpy. They were short-staffed during our stay so there were some issues such as availability of hand towels, no hair dryer, we had to ask for hot water supply, some bins in the room had not been cleared between occupancy, and some clutter in the lobby and the terrace which needs to be sorted. However, the rooms are spacious, bright, and clean. The one young man on duty was managing everything the best he could so requests took a bit longer to be addressed. There is an issue with availability of food for purchase on site, we needed to place orders the day before or several hours before for breakfast and dinner if we wanted to eat on-site. The meals were being prepared off-site for pickup. The one person on staff went to pick up the orders but all the food gets cold by the time it arrives. Better to go into town to eat. It was difficult to communicate in English or in Hindi as the young man on duty was not fluent, but in Malayalam was fine. A translation app may be necessary if you do not speak Malayalam. There was a campfire party taking place in the resort next door so it was a bit noisy through the evening, the rooms are not soundproof. But it was very quiet through the night. The resort also offers campfire during the evening for a cost. Once the basic issues get sorted, this resort will be really amazing.

2 years ago

Very worst experience in my life. I booked 3 rooms for 3 families including 5 small kids. I booked directly with them, talked with them via phone and whatsapp, shared the required details and paid an advance amount as well. I also called them one day prior to visit the hotel and ensured everything was fine. But on the booking date our journey delayed due to huge traffic (it was a long weekend), so when we reached Eerattupetta (around 8pm), I called them to say we will reach the hotel in around 1hr time and they said by mistake they gave our rooms to other people. It was a shocker for me, I booked the room for 3 families, now we don’t have a room to stay. They were started saying excuses. But I called them last day and ensured everything before we start the journey. Then the owner told us he’ll pay our accommodation expenses but we have to find a room near Eerattupetta because there’s no rooms available in Vagamon, all are booked already. It was a traumatic experience, we all 3 family parked our car and start searching rooms via google maps and start calling one by one. Finally we found a hotel and we stayed there that night. I don’t want him paying any money for our stay, also he already returned the advance amount. But when I called the owner and told him we found a hotel near Eerattupetta, after hearing that he started ignoring us. I was about to say we don’t want him pay any money for our stay but he should understand the situation and trauma we faced, searching a stay in the night with family and infants. The guy’s behaviour changed after he realised that we got a stay, then he started behaving badly (maybe he don’t want to pay any money), we don’t want him paying for our stay but he didn’t even allow me to speak and he was busy trying to cover his mistake, then he end the call saying he’s busy. These guys are irresponsible, don’t even know how to do hotel business. Don’t have any commitment towards customers or any proper mechanism to track their booking. Just write down the bookings in some piece of paper and give rooms to whoever comes first. Don’t rely them by booking in advance. If you’ve time to visit and check the availability, then go for it. But don’t trust them with advance booking for your stay. Especially if you are travelling with family..

a year ago

We had a Beautiful n Peaceful stay in Paapaas, Vagamon. Got a room with a Beautiful view. The one n only reason, we selected Paapaas is the good response n behaviour of Suresh - the Manager. He was ver friendly, graceful n respectful. Whatever we requested him, he obliged with good manners n etiques. Reasonably rated n new n clean room with good view. Last bit of road condition was slightly disappointing ! But the silence, tranquility, serenity n Peace compensates it. Btw we are Club Mahindra Red 1 Bed Room, pampered n spoilt members. So if we recommend, you have to take it seriously. Very safe n ideal for family. We are very Happy we chose Paapas for our holiday in Vagamon. We could relax n recharge ourselves so well. Thanks Suresh for your good n down to earth behaviour. Much appreciated 👍

a year ago

Very good resort with all the amenities. Amazing food and place has beautiful view. Management is very co operative and very helpful...... I strongly recommend to have a look at this resort when you are planning for Vagamon trip

2 years ago

A place with calmness and peace..Do book their deluxe room with balcony if u r travelling with family!It gives a mind warming and charming views..Their staffs were kind and treated us well..If this Resort has a restraunt within..it will be the best stay for all!!!

2 years ago

Service is excellent and the price is very affordable. I will surely recommend this resort for my friends and family.. One of the best resort in Vagamon.

a year ago

Luxury new property.. great view rooms with balcony and rooftops.staffs and owner are very helpful, friendly with full smiling face.nearer to all tourist place, located in main area.value for money.felt like staying in our own hotel.

2 years ago

Really great place to stay. Amazing service. The rooms were neat and tidy. It was an absolute joy to stay here.

2 years ago