Paradise In Lonavala

The villa is also quite run down and looks like it has never been cleaned thanks to the cobwebs and dust on everything, non functional geysers . it's high time you take a lesson on customer service and cleanliness. People like us toil hard to make money and we don't want to waste it on some place that does not even provide basic clean sheets... The rooms were smelling awful, very musty and looked & smelled like they were never aired ever .When we spoke with them over phone about the booking, they were so sweet and well-mannered but when it came to offering services and comfort, things turned HELL. I swear never to plan my trip like this, it was stressful and frustrating.

4 months ago

If you have to get an experience of *Jail* , you must visit this place. The coordinator is very Rude. 3rd class service. Very unhygienic and absolutely dirty place. DO NOT PAY ADVANCE. Worst experience. No Power back up. Pool is also very dirty. Not even worth for 100/- per person. The whole time you will play with cockroaches. Still if you wish to visit must carry RED HIT. It's a paid punishment.

4 months ago

This place is eligible for minus rating but they are getting more becoz cant give less than 1. Entire villa was dirty and full of coaroaches and somehow we survive our stay. Wardrobe and curtains were full of fungus. Sofa and dining table was almost broken. Do not pre book this place as they are not giving any refund and no action from caretaker with those many issues at the time of checkin and they took remiaing amount at the time of checkin only, after that they were least interested to customer's complaints. They are fooling people with these pics but the place is not in good condition.

2 months ago

Worst experience ever. Full of Cockroaches, unhygienic, half of the time villa had power issue, water issues. Swimming pool was also dirty. Found beer bottles, cigarettes in the hall as soon as we entered. Aquaguard and fridge had lot of cockroaches. Found broken glasses in all three bedrooms. No kitchen cutlery, no caretaker available for support. Could smell Hookah everywhere. Co-ordinator "Pankesh" is the worst person ever seen. Very rude and irresponsible person.

4 months ago

Worst place ever. Lots of insects, very unhygienic, dirty place .Nothing is in working condition there. All things are broken and used. It must shut down. They fool u by sending fake images. Never book this place . Lots of cockroaches in the place you won't able to eat ,sleep or sit .all the things have very dirty stains. It's a very dirty palce.

2 months ago

Worst experience ever. Unhygienic, lots of cockroaches, used beer bottles and cigarettes were lying inside the villa. Frequent power cut off and water issues. Broken glass in all three rooms as well on an open terrace. Do not visit here even if it is offered for free.

4 months ago

We were very disappointed with our stay here.😞 I do not recommend this place to anyone. This place was DIRTY. Bathrooms, kitchen, bedrooms, floors and swimming pool were filthy. Too expensive rent for such a poorly maintained property. The Property manager Pankesh did not care and agreed for any single issue.

4 months ago

#very bad experience, cockroaches everywhere , not maintained. caretakers are very arrogant .and most important thing is price is very high for this 👎🏻 suggestion: avoid booking

4 months ago