Wanda Realm Kunming

房間很好，很大，乾淨衛生. Molly提前致電安排好房間，還把昆明遊玩攻略都發過來了，很貼心. 禮賓部需要提高服務質素，無論是checkin還是checkout均沒有幫忙搬行李，我一個人推著兩個大行李箱，整個大堂沒有一個人過來幫忙，沒有greeting. 我自己本身是五星級酒店的HR，這樣的服務真的難以接受.

5 个月前

a short trip - transferring from Kunming to another city. Close to the railway station and bus station. However quite far from city center & other places of interests. Service is super nice and hotel looks very new and shinny. Good view in room too

短途旅行-从昆明转移到另一个城市。靠近火车站和汽车站。然而，距离市中心和其他名胜古迹相当远。服务超级好，酒店看起来很新、很闪亮。房间风景也不错

6 个月前

This hotel is quite new and located a bit far from the old city centre. However, there is 1min away a metro station, so it's okay.The hotel is new and staff is nice. But, they don't open the door from your car or taxi, which is a bit bad. Also, you need to say to them to take your luggage, they don't do it automatically. I know, complaining on a high level, but it's a 5 star hotel...

这家酒店很新，距离老市中心有点远。不过距离地铁站只有1分钟的路程，所以还好。酒店很新，工作人员很好。但是，他们不会打开你的汽车或出租车的门，这有点糟糕。另外，你需要告诉他们拿走你的行李，他们不会自动这样做。我知道，抱怨很高，但这是一家五星级酒店......

1 年前

Great hotel. clean, large rooms, many facilities, nice staff, great restaurant and is built on a mall. very close to a metro station but far from the railway station and the city center is about 45 minutes from the metro station that is close to the hotel.

很棒的酒店。干净、宽敞的房间、许多设施、友善的员工、很棒的餐厅，而且建在购物中心上。离地铁站很近，但离火车站和市中心较远，距酒店附近的地铁站约45分钟路程。

11 个月前

The hotel is still brand new, really clean with good amenities, the room is spacious and comfy, stayed at 36th floor with good view, the location is good, Wanda plaza just next door, easy to get around and just 7-8 minutes away from south railway station and about 30-40 minutes to downtown kunming, the staff on front office, the concierge and restaurant reception really friendly and helpful, good service, the breakfast is really good for only RMB 50 additional since I’m booking room only, the buffet dinner foods also good with many variety worth the price, the only down point is the service during buffet dinner, there many staff also the supervisor and manager around but no body really taking care of the guest, from the time you sit down on the table no body seems to care, the empty plates is piling up on my table and guest next table as well and no body care to take it away or change the cutleries (even some of the local Chinese restaurant have much better service than this), instead few staff get together in pasta section talking and laughing once a while smile with the guest but no service, hope it can be improved.

酒店还是全新的，真的很干净，设施很好，房间宽敞舒适，住在36楼，视野很好，位置很好，隔壁就是万达广场，出行方便，7-8分钟路程从火车南站到昆明市中心大约30-40分钟，前台、礼宾部和餐厅接待的工作人员非常友好和乐于助人，服务很好，早餐非常好，因为我只订房间，所以只加了50元人民币，自助晚餐的食物也很好，种类繁多，物有所值，唯一的缺点是自助晚餐期间的服务，周围有很多工作人员以及主管和经理，但没有人真正照顾客人，从你坐下的那一刻起桌子上似乎没有人关心，空盘子堆在我的桌子上，隔壁桌的客人也一样，没有人照顾把它拿走或更换餐具（甚至一些当地的中餐馆也有比这更好的服务） ），相反很少有工作人员在面食区聚在一起有说有笑，时不时对客人微笑但没有服务，希望可以改进。

10 个月前

箭峇尔實热構，简對昇節，满崖禮蠻母，筊遛咒禪，單餐粹吳學，峟選箨，雳間瀉愛送音，常舒選，鶯尚完敬，兇冔，裡侨昆篙，超釋，苄次果迷荟禺果選里的。。

8 个月前

Close to South Railway. New hotel so still room for staff development. Neat and clean though.

紧邻南线铁路。 新酒店所以员工还有发展空间。 不过干净整洁。

7 个月前

Is a nice hotel, room v big Staff v friendly!! Location also very convenient

是一家不错的酒店，房间很大，工作人员很友好！位置也很方便

7 个月前