Hualuxe Kunming

My family had a wonderful time at this hotel while my wife was here for a conference. The hotel/resort was very clean and well-organized, and the staff was welcoming from the moment we arrived. The amenities were obviously thoughtful and added a nice touch.||The breakfast buffet was excellent, with a great variety of both Chinese and Western dishes. We especially appreciated the option to enjoy our meals indoors or outdoors. The pool area was another highlight, with both indoor and outdoor pools catering to different preferences. Our daughter had a blast playing with the inflatables and the boat, along with the outdoor hot spring bath.||They even had the thoughtful addition of a telescope in the lobby! I also loved the selection of teas provided in the room, along with the flower cake that they gave us. ||A special shoutout to Will for his warm welcome and excellent hospitality. He made us feel right at home. While the hotel’s location wasn’t ideal for walking, the amenities and comforts of the resort more than made up for it. Overall, we had a fantastic experience and would stay at the Hualuxe Hotel on a future stay in Kunming.

我的家人在这家酒店度过了一段美好的时光，而我的妻子在这里参加一个会议。酒店/度假村非常干净，组织良好，从我们到达的那一刻起，工作人员就很热情。设施显然很周到，增添了一丝丝温馨。||自助早餐很棒，中西式菜肴种类繁多。我们特别喜欢在室内或室外用餐的选择。泳池区是另一个亮点，有室内和室外泳池，可满足不同的喜好。我们的女儿在充气玩具和小船以及室外温泉浴池中玩得很开心。||他们甚至在大堂贴心地添加了一架望远镜！ 我也很喜欢房间里提供的精选茶，还有他们给我们的鲜花蛋糕。 ||特别感谢威尔的热烈欢迎和热情好客。他让我们有宾至如归的感觉。虽然酒店的位置不适合步行，但度假村的设施和舒适足以弥补这一点。总的来说，我们度过了一次美妙的经历，以后来昆明还会入住华邑酒店。

1 个月前

During our Yunnan trip having stayed at Hyatt and several local air bnb, this was one of our worst experience||We booked 2 connecting rooms scheduled tor 2 pm check-in via concierge. Upon arriving at 5 pm, we were told the original rooms have been released to other guests and our new rooms were assigned on different floor and not ready yet. We waited for another 30 min for the room cleaning. The receptionists seemed to find this rather common/normal and just told us to sit at lobby. We asked to speak to the manager but was ignored/ dismissed. |||The estate is nice but unfortunately the service level does not meet LHG basic standard. We would have left immediately if not travelling with elderly and children. do not recommend this hotel to international traveller looking for timely check in and hospitality.

在我们的云南之旅中，我们住过凯悦酒店和几家当地的爱彼迎民宿，这是我们最糟糕的经历之一||我们通过礼宾部预定了两间连通房，安排在下午 2 点办理入住。 下午 5 点抵达后，我们被告知原来的房间已释放给其他客人，而我们的新房间被分配在不同的楼层，尚未准备好。 我们又等了30分钟才打扫房间。 接待员似乎发现这很常见/正常，只是告诉我们坐在大堂。 我们要求与经理交谈，但被忽略/驳回。 |||庄园不错，但遗憾的是服务水平不符合 LHG 基本标准。 如果不是带着老人和孩子一起旅行，我们会立即离开。不向寻求及时入住和热情接待的国际旅客推荐这家酒店。

1 个月前

酒店风景好 在昆明算是性价比最高的酒店了 欢迎水果很新鲜 停车也方便 暑假还有好多活动 今天赶上了书法 酒廊小慧很贴心

1 个月前

已经不是第一次入住了，休息的时候过来体验了一下，感觉很不错，前台唐卓很热情的介绍指引服务。泡温泉的人也很多，开的池子也多，好像有八个，温泉水是加温保温的，周围园林环境很好，有适当间隔，会提醒带好自己的物品，给我们指引道路，总体体现下来很不错，值得推荐

5 个月前

这个酒店给我的整体体验感都很好，行政酒廊的菜品很满意，色香味俱全，服务也特别好，特别是小慧Tammy，对她的服务很满意，用心(っ˘ڡ˘)👍

1 个月前

酒店位置交通还算便利，感谢唐卓的服务，环境清心宜人，温泉很舒服，水感觉很干净，小朋友在室外泳池玩的根本停不下来，还好天气不算冷，室外泳池水温还是比较低的，但不影响给健身房的服务打满分，提供了水，浴巾和拖鞋，下次过来省了大包小包的带，很喜欢这种环境，很好哟。

5 个月前

来昆明旅游选择住昆明华邑酒店，入住时急需剪刀和签字笔，工作人员张路江及时帮忙解决。服务热情周到非常棒，推荐给朋友和家人来体验。

4 个月前

入住可以免费停车 欢迎水果很精致|工作人员很热情 有礼貌|行政酒廊TAMMY服务高效 |一眼看上去风景很好 抬头就是西山|小慧的调酒技术非常好 表扬表扬 宝藏女孩

1 个月前