龙城丽宫国际酒店

感谢白经理和宋经理，这里装修是很旧但是两位服务态度特别棒，把酒店档次拉高了，謝謝您兩讓我有一次特別驚喜開心的體驗

8 个月前

老客戶了还可以

6 个月前

Hotel is very nice. Staff at hotel is great. The rooms are updated and spacious. There is no longer a spa. The pool area is run by a separate vendor and is an absolute mess. The pool itself is mostly community swimming lessons and full. The locker room is absolutely disgusting. The pool area staff are angry, miserable people and it really detracts from an otherwise nice place.

酒店非常好。酒店的工作人员很棒。房间更新且宽敞。不再有水疗中心了。泳池区由一个单独的供应商运营，绝对是一团糟。泳池本身主要是社区游泳课程，而且已经满了。更衣室真是太恶心了。泳池区的工作人员很愤怒，很痛苦，这确实损害了一个本来不错的地方。

4 个月前

The Wyndham hotel was grand on entry as were many of the communal areas. Our room was of a good size with all the amenities, however, some of the furniture in our room was tired or needed attention, such as extra cleaning, dusting, windows needed addition wiping down and carpets also soft furniture would have benefitted from shampooing (as did the carpets in the dining and some communal areas). On occasions there was a distinct smell of smoke, near the air conditioning units also on towels, we were assured this was a non-smoking hotel. The breakfast buffet had plenty of choice (Chinese and European dishes and beverages were available) and the presentation of this was creative. We also ate at the adjacent Ramada Restaurant on a couple of occasions, the environment was pleasant and food were nicely presented and tasty. In the Wyndham Hotel there were lots of facilities and amenities such as a gym, hairdressing, swimming pool, well-being centre and grounds to explore (some needed to be paid for). There was visible cleaning and up keeping going on around the hotel and it grounds.While not many staff spoke English all members of staff at this hotel were welcoming, friendly and helpful. Members of staff who deserve recognition are: Steven W, Aurora L, Scott G, Emily L and, Bella W. Steven W, booked us into the hotel room, from the onset he was polite, helpful and remained professional throughout our stay. Steven advised us on a number of issues, Wi-fi, the hotel’s facilities, travel, local amenities and organised our taxis. No issue was a problem, of particular note was when our flight was cancelled and we needed to stay a few more days, he extended our stay duration in a calm and swift manner while we were somewhat agitated.Emily L, was friendly, polite, efficient and resourceful. Emily cleaned our room to script and kept it tidy, neat and replenished used items, she was quick to resolve problems, such as the lighting, faulty curtain rails and other issues. Scott G, offered additional advice and guidance on room booking and reservations.It was Steven W, who referred us to Scott.Aurora L, solved our internet access and, accommodation issues.Bella W, was particularly helpful and resourceful in organising our taxi to the airport when the taxi firm at the last minute decided not accept cash.Overall, the Wyndham Hotel North Beijing was a very pleasant experience and we would stay there again!Yvonne / UK

温德姆酒店一进门就很宏伟，许多公共区域也是如此。我们的房间面积很大，设施齐全，但是，我们房间里的一些家具很旧或需要保养，例如额外的清洁、除尘、窗户需要额外擦拭和地毯，柔软的家具也需要用洗发水清洗（餐厅和一些公共区域的地毯也是如此）。有时，空调附近的毛巾上也有明显的烟味，我们确信这是一家无烟酒店。自助早餐有很多选择（中式和欧式菜肴和饮料都有），而且摆盘很有创意。我们还在附近的华美达餐厅吃过几次饭，环境宜人，食物摆盘精美，味道鲜美。温德姆酒店有很多设施和便利设施，如健身房、美发室、游泳池、健康中心和游览场地（有些需要付费）。酒店及其场地周围正在进行明显的清洁和维护工作。虽然会说英语的工作人员不多，但这家酒店的所有工作人员都很热情、友好且乐于助人。值得表扬的员工有：Steven W、Aurora L、Scott G、Emily L 和 Bella W。Steven W 为我们预订了酒店房间，从一开始他就很有礼貌、乐于助人，在我们住宿期间始终保持专业态度。史蒂文为我们提供了许多问题的建议，包括无线网络、酒店的设施、旅行、当地的便利设施，并为我们安排了出租车。问题没有问题，特别值得注意的是，当我们的航班取消，我们需要多住几天时，他平静而迅速地延长了我们的停留时间，而我们却有些焦躁。Emily L，很友好，有礼貌，高效且足智多谋。艾米丽按照脚本打扫我们的房间，保持房间整洁，整洁，并补充用过的物品，她很快就解决了问题，例如照明、窗帘导轨故障和其他问题。 Scott G，提供了有关房间预订和预订的额外建议和指导。是 Steven W，他向我们推荐了 Scott。Aurora L，解决了我们的互联网接入和住宿问题。Bella W，在组织我们的出租车到机场的出租车公司在最后一刻决定不接受现金。总的来说，北京龙城温德姆酒店是一次非常愉快的经历，我们会再次入住那里！Yvonne / 英国

11 个月前

The hotel room was nice and clean and exactly what you would expect from the Wyndham chain. The plate of fruit for arrival was really a really nice touch

酒店房间漂亮干净，完全符合您对温德姆连锁酒店的期望。抵达时赠送的水果盘真的很贴心

5 个月前

I very nice hotel with very nice and friendly staff i spend 2 month there .. the only thing is that the hotel is far from the centre, which was better for me ..

我非常好的酒店，工作人员非常友好，我在那里住了 2 个月。唯一的问题是酒店离市中心很远，这对我来说更好。

2 个月前

The hotel is by the Beijing- Tibet highway, on the way from central Beijing to The Great Wall and Ming Tombs, it is quite convenient by car. It is about 20 mins walking from the nearest subway station 生命科学园站with luggage, so It takes some effects to get to the hotel on foot from the subway station. The service at the hotel is excellent. Every staff is very professional, efficient and ready to help, especially Summer Li. She not only checked me in, but also directed me all the way to my room. Since I don’t have taxi hailing APP, she helped me with calling a taxi every time I need one. Thank you Summer!

酒店位于京藏高速公路旁，位于北京市中心前往长城和十三陵的必经之路上，自驾十分方便。带着行李，距离最近的地铁站生命科学园站步行约20分钟，因此从地铁站步行到酒店会受到一些影响。酒店的服务非常好。每一位员工都非常专业、高效、乐于助人，尤其是李夏。她不仅帮我登记入住，还一路引导我到我的房间。由于我没有打车APP，每次我需要打车的时候，她都会帮我叫出租车。谢谢夏天！

11 个月前

I lived there for 5 days and felt great. Very nice and clean room. The hotel service people are always nice, polite and friendly making my stay wonderful. I would mention that room service lady Shen Liyun earns her 5 stars value for her attitude towards guests!

我在那里住了5天，感觉很棒。非常漂亮干净的房间。酒店的服务人员总是友善、礼貌、友好，让我的住宿体验非常愉快。我要提的是，客房服务女士沉丽云因其对客人的态度而获得了 5 颗星的评价！

1 年前