北京临空皇冠假日酒店

I recently had the pleasure of staying at a hotel near the exhibition center, and I must say, it was an experience worth sharing. From the moment I arrived, the exceptional service provided by the staff, particularly Summer, made my stay truly memorable.Upon arrival, I was greeted by Summer, who efficiently handled my check-in process with a warm and welcoming attitude. What stood out was her helpfulness in assisting me with the taxi fare, as I didn't have WeChat Pay, ensuring a smooth start to my stay.The hotel's proximity to the exhibition center was incredibly convenient for my purposes, allowing me to easily access the event without any hassle. Additionally, the comfort and cleanliness of the room exceeded my expectations, providing a relaxing environment after a busy day.One of the highlights of my stay was the breakfast offered by the hotel. Not only was the variety impressive, but the quality of the food was exceptional. What's more, the option to pack food and drinks for later was a thoughtful touch, allowing guests to fuel up for the day ahead without any inconvenience.Overall, my experience at this hotel was nothing short of excellent. From the attentive staff like Summer to the convenient location and outstanding amenities, I would highly recommend this establishment to anyone visiting the exhibition center area. I look forward to returning in the future.

我最近有幸入住了展览中心附近的一家酒店，我必须说，这是一次值得分享的经历。从我到达的那一刻起，工作人员特别是Summer提供的优质服务让我的住宿经历真正难忘。到达后，Summer向我致意，他以热情好客的态度高效地办理了我的入住手续。最突出的是，由于我没有微信支付，她很乐意帮助我支付出租车费用，确保了我的住宿顺利开始。酒店靠近展览中心，对我来说非常方便，让我可以轻松前往活动顺利进行。此外，房间的舒适度和清洁度超出了我的预期，为忙碌一天后提供了一个放松的环境。我住宿的一大亮点是酒店提供的早餐。不仅品种令人印象深刻，而且食物的质量也非常出色。更重要的是，我们贴心地提供了打包食物和饮料以备后用的选择，让客人能够为未来的一天补充能量，而不会造成任何不便。总的来说，我在这家酒店的体验非常棒。从像 Summer 这样细心的工作人员到便利的地理位置和出色的设施，我强烈向参观展览中心区域的任何人推荐这家酒店。我期待着将来再来。

5 个月前

Got here around 10am and managed to check in early. Got a welcome drink which i redeemed later in the evening. Also, i was given a fruit platter because im a member of the IHG hotel and im only at the entry level. Requested for a late check out the next day cos my flight was 5pm in the evening. Asked for 3pm check out and they said no problem which is very nice of them. Also they provide shuttle bus to PEK airport. Gym and sauna was OK. Breakfast selection is normal but can be better for the price you paying at this hotel. Nothing much outside the hotel. Only KFC and pizza hut next to the hotel. If you want to eat noodle or rice, you will have to walk around 15 mins to the nearest mall.

上午10点左右到达这里并设法提前入住。晚上晚些时候我兑换了一杯迎宾饮料。另外，我还得到了一份水果拼盘，因为我是洲际酒店集团酒店的会员，而且我只处于入门级。第二天要求延迟退房，因为我的航班是晚上 5 点。要求下午 3 点退房，他们说没问题，他们人很好。他们还提供前往 PEK 机场的班车。健身房和桑拿还可以。早餐的选择很正常，但对于你在这家酒店支付的价格来说可能会更好。酒店外面没什么东西。酒店旁边只有肯德基和必胜客。如果你想吃面条或米饭，你需要步行大约15分钟到最近的购物中心。

5 个月前

|🛏 【️北京临空皇冠假日酒店入住攻略】||📌 酒店概览 Overview||❶. 综合评价：如果说这是顺义区Z好的酒店，那么未免有些夸张了；但你说要在天竺镇（天竺地区）找出另一家和临空CP较量的、不铺张的高级酒店，实在是没有对手了。这种城市近郊别墅区中深藏不露的酒店，特别适合北京本地“酒店控”用来周末“微度假”或“轻度假”，简简单单地放空，再去旁边的罗红艺术馆逛逛吃吃，一切曼妙，由心织造，这才是真真正正的“小满胜万全”。||🏨 有关客房 In Room||❶. 客房格局：前厅部孙经理为我们细致入微地讲解了本次入住的60平高楼层行政套房的装修风格与布局，果然专业。老实说，这种砖灰色的前卫风与工业风、防磕碰的圆润写字台、必不可少的胶囊咖啡机等等细节，真的要比原来赭石红色的老气装帧好太多了，直接种草了；|❷. 欢迎礼物：欢迎果盘水果种类丰富，且火龙果还做了细心的掐头去尾处理，更适合直接食用；欢迎甜点的丰腴程度几乎成了复刻版、微缩版的欢乐时光，紫色巧克力logo牌儿用料扎实。||☕️ 餐饮点滴 Dining||❶. 美食掠影：早餐供应时间是6:30-10:00，周末或节假日会延时半小时再闭餐，非常人性化。餐饮部夏经理总是殷勤贴心地为我妻儿准备好鲜榨西瓜汁，并把最大的包间预留给我们，暖意融融。面档的老北京主厨特别健谈，兰州牛肉面的道地程度亦绝不含糊；除此之外，老北京小吃（豆腐脑/驴打滚/煎饼……）、希腊式西红柿等都是值得一试的特色；行政酒廊在1号楼12层，Rina（许佳慧）总是提前准备好老婆最爱的百利甜，我们遗忘了物品，还主动送还到房间，或许，新开业的坡县艾迪逊之管家也就这样的服务水准了吧，真是阶跃式的享受；|❷. 城市饕餮：十字路口对过就是欧陆广场，二楼的福全馆铜锅涮肉几乎快成我们家的食堂了，好吃不贵。||🏊 硬件设施 Facilities||❶. 酒店环境：酒店分为1号楼和2号楼，全日餐厅和健身房在1号楼，新装修的时尚房型主要在2号楼。当然，3楼是有空中连廊连接的，倘若您是1号楼的住客，想去健身的话，不必走到大堂转。中庭和公区的设计风格像极了杭州洲际，除了无以伦比的通透感、时尚感、未来感与童话感以外，也契合了机场型商旅酒店的底蕴（大鹏展翅的造型），对了，酒店是有免费机场穿梭巴士的，有多国内外航司机组也把这里当作过夜酒店的首选。因此，在我们住过的6家北京CP中，这家的外籍住客比例是Z高的——这从侧面也再一次印证了酒店的好口碑与高性价比；|❷. 泳池健身：泳池的所有员工对俩儿子都宠溺有加，每次去游泳，除了给我们挑Z好的休息位置，还为孩子们奉上“宝矿力S特”、“M动”等各类功能饮料，好贴心。||🌟 难忘瞬间 the Moments| ❶. 明星员工：宾客关系经理Vera把我们一家四口入住前、入住中、入住后的“衣食住行用玩”都安排得妥妥当当、明明白白，很多时候，我们都差点儿把她当作自家人了，这种油然而生的亲切感是装不出来的，只有真心为客人着想的员工，她的付出才会最迅即地被住客感知，必须大大点赞；| ❷. 入住次数：这家酒店住过16次，这次是第17回入住，有点儿住上瘾了，不是因为硬件有多奢华，而是因为软件、服务太温馨了，太令人难忘了（即便是刚入职不久的、电话那头战战兢兢说话的小男孩儿都会让你觉得言辞的恳切与真实，这样的员工，你是绝不愿意同他们发火的）。||📍 简要总结 Conclusion||❶. 精彩时刻：酒店每层有5间60平套房，我们这套居中，算是位置和视野Z好的，酒店网球场和新国展尽收眼底，难怪每逢北京国际车展，众多著名汽车媒体大佬就会纷纷下榻于此；去年初我们住的时候，家里刚换了一辆智己L7 snake performance，夜里，俩儿子在酒店的停车场玩了一晚上ISC流光叠影智慧灯语，至今记忆犹新；而今天入住时，我家的第12只猫（之前的11只都已送人）喜得贵子五小只，加上马上就是儿童节，真是双喜盈门啊，看见了没，住临空Crowne Plaza，总有好心情、好运气！|❷. 遗憾不足：国内的洲际系酒店大多管理规范（当然，也有像宜昌长江智选那样的个例，你给它好心提建议，它还对错误百般狡辩，算是无药可救型酒店，哈哈），常住客即便鸡蛋里挑骨头，也很难找出大的硬伤，这家临空CP亦如此，几乎没啥缺憾，值得入住，尤其是淡季时，性价比不是一般的高（要知道，北京车展期间，这家酒店可是一房难求哦，许多车企的高管都住在这儿）。

3 个月前

电视清晰度让我感受到了89年代的回忆。28度的天气不开制冷主机，电话要求开，拖延敷衍，假装会开机。冰箱不制冷，回应是处于保鲜状态不制冷只保鲜。但凡有点智商都说不出这个话。假装派人来检查，无人来，电话再也打不通。卫生极差。客房服务接线员只剩虚伪的热情。一定会投诉到洲际总部。|terrible experience, no service, no AC while outside temp is 28C. Fridge not work, they replied ‘ oh it just keep food fresh but not refrigerated’ they pretend to serve you but bring you worst experience.

5 个月前

Reception desk can’t really help the English speaker. And the attitude is quite a problem as well. The location of the hotel is not good, distance to MRT is like 30mins walk. Not very convenient. Door of the shower room is unable to close . Water will flood all over the toilet after you took a shower…

接待台无法真正帮助讲英语的人。而且态度也是一个很大的问题。酒店位置不太好，步行到地铁站大约需要30分钟。不是很方便。 淋浴房的门无法关闭。洗完澡后马桶里全是水……

2 个月前

Stayed here for one night before early morning flight. As others' pointed out, it's about 15 minutes drive to the airport. It does provide a shuttle which requires advanced booking and only goes at the hour (so I was told). I only used it from the hotel to the airport at 5am. It was indeed 15 minutes when there's no traffic. I am not sure how long it is during the day nor how it would work when getting picked up. ||The hotel is in a huge two tower building. It's shared with some other business but with dedicated elevators (more on that later). The best part of the facility is a 25m pool in excellent condition by itself. The dry sauna also worked well. The steam room doesn't work (and nobody helped out). They do rent out access of their gym and the pool to non-guests (e.g., office workers in nearby high tech areas). When we used the gym and the pool, there were hardly another other people. ||It has a shuttle to the airport and it was on time. ||This is where the good things end. ||The most shocking part is the service. The staff are polite and nice. However, they don't seem to provide much service. When first arrived, the doorman smiled and watched us unloading three large pieces luggage from taxi and dragging them to the front desk. It doesn't seem that his job description includes open doors for us nor helping with luggage. ||When we were leaving, the shuttle driver plus TWO other doormen did the same thing. Watching us (with polit smiles) dragging our luggage to the shuttle and instructed us to bring the bags to the bus one piece at a time by ourselves. All I can think of is that this is not in their job description. ||Similarly, the rest of the services in the hotel is borderline marginal, but unacceptable for a 4-5 star hotel. The issues ranged from not telling us which one of the two towers our room is located in (not obvious from the room #) to room keys doesn't work for the elevator (so we had to drag our bags back to the front desk to fixed, again everybody watched us doing that without any help). ||Bottomline, it works if you only need some rest before a flight. Not really a place to stay for anything else. It seems to operate like that.

在清晨的航班之前在这里住了一晚。 正如其他人指出的，距机场约 15 分钟车程。 它确实提供班车，需要提前预订，而且只在某个时间发车（有人告诉我的）。 我只在凌晨 5 点从酒店到机场使用过它。 不堵车的时候确实是15分钟。 我不知道白天有多久，也不知道被接走时会如何工作。 ||酒店位于一座巨大的两塔楼建筑内。 它与其他一些企业共享，但有专用电梯（稍后会详细介绍）。 该设施最好的部分是一个 25m 的游泳池，其本身状况良好。 干桑拿也效果很好。 蒸汽房坏了（也没有人帮忙）。 他们确实将健身房和游泳池的使用权出租给非客人（例如附近高科技区域的办公室工作人员）。 当我们使用健身房和游泳池时，几乎没有其他人。 ||有去机场的班车而且很准时。 ||这就是美好事物结束的地方。 ||最震撼的是服务。 工作人员很有礼貌而且很好。 然而，他们似乎并没有提供太多服务。 刚到的时候，门童微笑着看着我们从出租车上卸下三大件行李，拖到前台。他的工作描述似乎不包括为我们开门或帮助搬运行李。 ||当我们离开时，班车司机和另外两名门卫做了同样的事情。 看着我们（带着礼貌的微笑）拖着行李到班车上，并指示我们自己把行李一件一件地搬到巴士上。 我能想到的是，这不在他们的工作描述中。 ||同样，酒店的其他服务也算是边缘化，但对于4-5星级酒店来说是无法接受的。 问题包括没有告诉我们我们的房间位于两座塔楼中的哪一栋（从房间#看不出来），房间钥匙不能用于电梯（所以我们不得不把行李拖回前台已修复，再次每个人都看着我们在没有任何帮助的情况下这样做）。 ||最重要的是，如果您只需要在飞行前休息一下，它就有效。 并不是真正适合其他任何事情的地方。 好像就是这样操作的。

8 个月前

Great option for a nap and a shower between flights!||My airline booked this for me as a complimentary hotel during a 14 hour transit between long-haul flights. I'd contacted the hotel in advance to pre-book the shuttle, and it was ready and waiting for me when I got through to arrivals. Drive to the hotel is around 10-15 minutes.||Room was very comfortable, modern and had everything I could need. The blackout curtains were very much appreciated!||Staff, service and amenities (such as the lobby bar) were OK, but maybe not quite as polished as I'd hope for from the Crowne Plaza brand.||Would happily stay here again as a transit stop between flights in Beijing.

在航班之间小憩和淋浴的绝佳选择！||我的航空公司为我预订了这家酒店，作为我在长途航班之间 14 小时转机期间的免费酒店。我提前联系了酒店预订了班车，当我到达目的地时，它已经准备好了，正在等我。 开车到酒店大约需要 10-15 分钟。||房间非常舒适、现代，有我需要的一切。非常感谢遮光窗帘！||工作人员、服务和设施（例如大堂酒吧）都还可以，但可能没有我希望的皇冠假日品牌那么精致。||很乐意再次住在这里作为北京航班之间的中转站。

7 个月前

Only 10-15 minutes from the International airport (not Daxing). Approximately 45-50 minutes to centre of Beijing and various attractions. ||I’ve stayed here several times and unfortunately this time was not as good and nowhere near as good as other Crowne Plaza hotels.||It was for a large exhibition (about 10 minutes walk away) and yet reception and bar were both undermanned with large queues and long waits – even though they know the dates etc of the exhibitions. Check-in used to be allowed on floor 12 at the Club for Club/Executive room guests. Not anymore and that is now a chore and not what you are paying for. The lounge used to be open for simple breakfasts – at least a coffee – and not anymore so you have to go to the main breakfast restaurant on the ground floor. The lounge now only opens from 14.00 and the complimentary (you are paying for them anyway) food & drink 17.30 to 19.30 only. Food & drink is good in the lounge and the staff very good but it is now limited.||Room was good again and exactly that which you’d expect. The safe was already closed & locked so I had to take the long trip to ground floor reception (as no-one is now in the 12th floor Club lounge and the floor I was staying on) to get someone to unlock it for me. So going up & down & up again in the lift is a big pain !!!! A/C worked even though it was between 0 and -6 outside and that is a good thing otherwise the rooms would be too stuffy. Bed good, shower good. But not enough hangers and not enough long hanging space. And no clock (other same/similar rooms had a clock). |Room keys – nightmare !!!!! They keep stopping functionality. I had to keep going down to reception to get them reset and even then you had to put the key card into the door or lift multiples times. It was simply a random game of chance. And you MUST use these keycards in the lifts so if yours doesn’t work you either go nowhere or go to whichever floor someone else is going to. This is a BIG problem. The panel of the lift which has the slot for keycards is just a bit too small to properly cover the actual slot and so the keycards can go between the metal cover and the slot so you might think you’ve inserted your card when you haven’t. It’s all a bit naff and typical of people who just ‘Almost’ get things right but fail. ||Bar – utter, utter farce. An exhibition’s on and they have ONE barman. And the fridge at the bar holding drinks is way too small so this same barman has to keep wandering off somewhere to get more drinks. Then it takes an age to pay or charge to your room as their system is too complex and with too much paperwork. And if you are in a ‘queue’ at the middle or wrong end of the bar then you won’t get served as the till is at the other end and the barman will only serve whoever is in front of him. And this fiasco happened EVERY night. The hotel didn’t have the basic common sense to put an extra barman in there (in the past there would have been at least 3 people working behind the bar). Really, really bad lack or organisation. ||Breakfast restaurant was OK. Wide selection of foods but not exactly what a western person might want. But OK. However, coffee machine was faulty and would not make hot coffee. IT made coffee but only that which was almost cold. This happened every day. I challenged a guy who asked me how everything was and he said (yes, it’s faulty’. I asked why it had not been repaired or replaced and he just shrugged his shoulders and said he didn’t know. He said to give him 3 minutes and he would make me a hot coffee. Nice man I thought. And then 26 minutes later I had to go and get him again !!!!!!!!!!!! Useless.||Sadly just nowhere near as good as it was and nowhere near as good as others and nowhere near the level you’d expect Club to be. ||And then IHG send me a survey request by e-mail and the e-mail says to use the link when there is NO SUCH LINK !!!! Then you copy & paste it and it DOES NOT TAKE YOU TO THEIR SURVEY !!!!! You couldn’t make it up. Inept.

距国际机场（非大兴机场）仅 10-15 分钟路程。 距北京市中心和各个景点约 45-50 分钟路程。 ||我已经在这里住过好几次了，不幸的是，这次没有其他皇冠假日酒店那么好。||这是为了一个大型展览（步行大约 10 分钟），但接待处和酒吧都没有尽管他们知道展览的日期等，但人手不足，排着长队，等待时间很长。过去，俱乐部/行政客房的客人可以在俱乐部 12 楼办理入住手续。不再是这样了，这现在是一件苦差事，而不是你所付出的代价。 休息室过去只提供简单的早餐——至少有一杯咖啡——但现在已经不营业了，所以你必须去一楼的主要早餐餐厅。休息室现在仅在 14:00 开放，免费（无论如何你都要付费）的食物和饮料仅在 17.30 至 19.30 开放。休息室里的食物和饮料很好，工作人员也很好，但现在数量有限。||房间又很好，正是你所期望的。保险箱已经关闭并上锁，所以我不得不长途跋涉到一楼接待处（因为现在没有人在 12 楼俱乐部休息室和我住的楼层）找人帮我解锁。所以在电梯里上下再上是一个很大的痛苦！ 即使外面温度在 0 到 -6 之间，空调也能工作，这是一件好事，否则房间会太闷。床很好，淋浴也很好。但没有足够的衣架和足够长的悬挂空间。没有时钟（其他相同/相似的房间有时钟）。 |房间钥匙——噩梦！！！！！！他们不断停止功能。我不得不不断地去接待处重置它们，即便如此，你也必须将钥匙卡放入门或电梯多次。这只是一场随机的机会游戏。而且您必须在电梯中使用这些钥匙卡，因此如果您的钥匙卡不起作用，您要么无处可去，要么去其他人要去的楼层。这是一个大问题。带有钥匙卡插槽的电梯面板有点太小，无法正确覆盖实际的插槽，因此钥匙卡可以进入金属盖和插槽之间，因此您可能会认为您已经插入了卡，但实际上却没有。 t。这有点乏味，是“几乎”把事情做对但失败的人的典型特征。 ||酒吧——彻头彻尾的闹剧。一场展览正在举办，他们有一名酒保。酒吧里存放饮料的冰箱太小了，所以这位酒保不得不一直到某个地方去拿更多的饮料。然后需要很长时间才能支付或向您的房间收费，因为他们的系统太复杂并且文书工作太多。如果你在酒吧的中间或错误的一端“排队”，那么你将不会得到服务，因为收银台在另一端，酒保只会为他前面的人提供服务。这种惨败每天晚上都会发生。酒店没有基本常识，无法在里面多安排一个调酒师（过去至少有 3 个人在吧台后面工作）。真的非常非常糟糕的缺乏或组织。 ||早餐餐厅还可以。食物的选择很丰富，但不完全是西方人想要的。但好吧。然而，咖啡机有故障，无法制作热咖啡。它煮了咖啡，但只煮了几乎冷的咖啡。这种事每天都发生。我挑战了一个人，他问我一切怎么样，他说（是的，它有问题'。我问为什么它没有被修理或更换，他只是耸耸肩说他不知道。他说给他 3我想他会给我一杯热咖啡，然后 26 分钟后我不得不再次去找他！因为它远不如其他俱乐部那么好，也远没有达到您期望的俱乐部的水平||然后洲际酒店集团通过电子邮件向我发送了一份调查请求，该电子邮件说有时使用该链接。没有这样的链接!!!!! 然后你复制并粘贴它，它不会带你去他们的调查!!!!! 你无法弥补。

6 个月前