Hampton by Hilton Datong

Great customer service. All staff are very courteous & friendly. Leo, the senior guest agent, was very accommodating. After checking in, we requested a river view room. He went above & beyond to find a river view & bigger room for us. The front desk and self laundry staff are very helpful. Had a pleasant stay.

很棒的客户服务。 所有员工都非常有礼貌和友好。 高级客座代理利奥（Leo）非常乐于助人。 办理入住后，我们要求一间河景房。 他竭尽全力为我们找到了河景房和更大的房间。 前台和自助洗衣店的工作人员非常乐于助人。 住得很愉快。

4 个月前

This was the first hotel we were staying at datong before enter inner Mongolia, right after long flight from my place to Beijing. Sorry forgot to take photo as too tired after over 24hrs not resting well properly due to busy scheduled plan and flight. I can tell you the hotel even it's not 5 star hotel but really give u a 5-star ratted comparable service and room.

这是我们从我住的地方到北京长途飞行后进入内蒙古之前在大同住的第一家酒店。抱歉忘记拍照了，因为日程安排和航班繁忙，24 小时没有好好休息，太累了。我可以告诉你这家酒店虽然不是五星级酒店，但确实给你提供了五星级的服务和房间。

2 个月前

房間整潔乾凈，前台服務良好客氣，酒店周圍的環境一般尚在整理中，唯一最大的缺失就是電梯內及早餐餐廳內都有煙味，希望貴司能重視無煙環境

4 个月前

1) 旱餐服务不到位, 清洁不及时2) 餐馆外面和大堂是吸煙区, 五星级酒店, 真不可接受. 沒有顧及对煙敏感的顧客.只这一个原因, 以后不会考虑再住.

4 个月前

Wenda and all of her colleagues were wonderful! English is spoken here. Fantastic service, friendly, helpful, very clean and spacious rooms, really nice view over the river and at night with all of the lights. Breakfast is good, the facilities are clean and presentable. The room was quiet and the window can be opened if you want fresh air or to cool down the room a bit, the ac works too to cool it down in winter but that’s recirculated air with some people smoking in non-smoking rooms (typical). Our room did not smell which was great and although we had neighbours we could not hear them, so good for light sleepers. Only downside is the bed is firm. Quick 10 minute didi to the ancient city, malls, delicious lunch and food places. The hotel organised a driver to take us to the hanging temple, yungang grottoes and then to a delicious local restaurant very affordable, helpful, reliable and kind driver (WeChat: 永恒). Also recommend going to the art gallery and museum only 10 mins away. It’s a good location.

文达和她所有的同事都很棒！这里说英语。很棒的服务，友好，乐于助人，房间非常干净和宽敞，河景非常漂亮，晚上还有所有的灯光。早餐不错，设施干净，像样。房间很安静，如果你想要新鲜空气或想让房间降温一点，可以打开窗户，冬天空调也可以降温，但这是循环空气，有些人在非吸烟房间吸烟（典型） 。我们的房间没有异味，这很好，虽然我们有邻居，但我们听不到他们的声音，这对睡眠浅的人来说非常好。唯一的缺点是床很硬。快速 10 分钟滴滴即可到达古城、购物中心、美味的午餐和美食场所。酒店安排了司机带我们去了悬空寺、云冈石窟，然后去了当地一家美味的餐馆，价格实惠，乐于助人，可靠，友善的司机（微信：永恒）。还建议您前往仅 10 分钟路程的艺术画廊和博物馆。这是一个很好的位置。

1 年前

Great apart from the wifi and coffee machine Very clean, very modern. Lovely rooms and great staff. Excellent customer service. But, the wifi was terrible, only 10mb and this impacted a number of planned meetings. Coffee machine at breakfast didn’t work well and breakfast buffet was a bit crowded. Ithink wifi struggled because hotel was full of customers. Mostly tour groups.As long as you don’t need wifi this is a great hotel

很棒，除了无线网络和咖啡机之外，非常干净，非常现代。可爱的房间和优秀的员工。优秀的客户服务。但是，wifi 很糟糕，只有 10mb，这影响了一些计划的会议。早餐的咖啡机不太好用，自助早餐有点拥挤。我认为无线网络很困难，因为酒店里挤满了顾客。主要是旅游团。只要你不需要wifi，这就是一家很棒的酒店

1 年前

房间大，住得很舒适，早餐是一般般，水果面包種類小也不好吃。但3楼的中餐厅令我喜出望外，雖然不属于酒店，但有米其林水平，价格又实惠

10 个月前

The front desk was very helpful. They went above and beyond to accommodate me. My favorite part of the stay were the cleaning ladies. They were very helpful and always had a smile on their faces. 😃

前台非常乐于助人。他们不遗余力地照顾我。住宿期间我最喜欢的部分是清洁女工。他们非常乐于助人，脸上总是挂着微笑。 😃

8 个月前