巩义市华裕建国酒店

Staff was really nice with great services. The facility is too old to match the rating. Water was just a little warm at the end of shower. Water was running on the floor. it would flood the bath room if there is not the second floor drain. The tiny TV was probably 20 years old with bad speakers.

工作人员真的很好，服务很棒。设施太旧，不符合评级。淋浴结束时水有点温热。水在地板上流淌。如果二楼没有下水道的话，卫生间就会被水淹没。那台小电视可能已经有 20 年了，扬声器也坏了。

9 个月前

遇到房客反應問題服務態度積極且有效率，早餐豐盛，餐台整齊乾淨，房務打掃整潔，房內床與棉被很好睡，用品也妥善齊全

8 个月前

1) The hotel’s location is not convenient for visiting for any of the scenic or historic sights in Gongyi city. It is not within walking distance of any place you would want to see or visit. You must take a taxi to and from the hotel to see anything in the ci 2) There are other hotels that are more conveniently located in the Gongyi city center on Xinhua Lu, Renmin Lu, etc., but they are not allowed to accept foreigner 3) The room walls were extremely thin. I could hear the sound of people in the two rooms next door on both sides of me flushing the toilet, talking and using their cell phones late at night. The sound of people talking loudly in the corridor outside my room could be heard through the closed door. There is no soundproofing. 4) There was some strange mechanical clanking sound in the wall right behind my bed headboard that went on 24/7 and never really stopped. 5) As a result of #1 and #2 above, I did not get a good night’s sleep during the three days I stayed there. 6) People were smoking in the corridor and in their rooms with the doors open on a floor clearly labeled by signage as a “No Smoking Floor.” 7) When I came back to my room at noon on the third day after a morning out sightseeing, I found that the room hadn’t been cleaned yet. 8) The hotel’s front entrance has a series of two layers of extremely heavy bank vault doors that customers must repeatedly push open to go in and out of the lobby but hotel staff standing right inside the doors lazily do nothing to help the guests open and close the doors. I’m physically disabled and this was very painful for my shoulder injuries. 9) Similarly, there is a very steep walk up an incline from the road to the building’s front door, but the driveway is intentionally kept closed, blocked off to vehicles so your car is not allowed to drive up to the building entrance to drop you off or pick you up. 10) The hotel’s security guard team is way overly zealous and extremely ******. Every day I stayed there they continuously treated me with watchful suspicion every time they saw me, watched me, endlessly stared at me, followed me, repeatedly got directly right in my face, shined flashlights in my face, called each other for back up so they could confront me together in a group. I was not allowed to sit in the hotel lobby. I was constantly questioned as to what I was doing there. The hotel’s security team treated me like a criminal, like a terrorist, like a ******, and not like a respected customer, all because I wasn’t Chinese. They do not make foreign guests feel welcome in their hotel. 11) None of the hotel’s staff speak any English, despite this being called a “International” hotel and despite being the only hotel in Gongyi city that is currently licensed to accept foreign guests. There’s nothing international about it all. Foreign guests must be able to communicate with hotel staff in Chinese. 12) As a result of #4, check in and check out were very difficult. 13) On the third day I stayed five hours extra past check out time, and was willing to pay a half-day extra, but instead they kept my whole 300 Rmb deposit and charged me for a full extra third day and night. The way I see it, they owe me money in the form of a half day's room rate refund. 14) Unfortunately, this is the only hotel in Gongyi City that is currently licensed to accept foreign guests, and it’s the only one listed on the Trip.com website. Gongyi is one of my favorite places in China to visit. I’ve been there three times and would like to go back again, but I would never stay at this hotel ever again. It’s not worth its 4 stars and not worthy of the word “international.15) The hotel claims to have different types of rooms with various different names and rates, but actually, due to the overall floorplan, the rooms are basically all the same.18) There was a cigarette burn on the carpet.

1）酒店的位置不方便游览巩义市的任何风景名胜或历史景点。 它距离您想要参观或参观的任何地方都不在步行范围内。 必须打车往返酒店，才能看到市内的任何东西。 2）巩义市中心新华路、人民路等还有其他比较方便的酒店，但不允许接待外国人3）房间的墙壁非常薄。 深夜我都能听到隔壁两个房间里的人冲厕所、说话、用手机的声音。 透过紧闭的门，可以听到房间外走廊里人们大声说话的声音。 没有隔音。 4）我的床头板后面的墙上有一些奇怪的机械叮当作响的声音，24/7 持续不断，从未真正停止过。 5）由于上述#1和#2，我在那里住的三天里没有睡个好觉。 6) 人们在走廊和门开着的房间里吸烟，所在楼层清楚地标有“禁止吸烟楼层”的标志。 7) 当我早上出去观光后，第三天中午回到房间时，我发现房间还没有打扫干净。 8）酒店的正门有一系列两层极其沉重的银行金库门，顾客必须反复推开才能进出大堂，但酒店工作人员懒洋洋地站在门内，不帮助客人打开和关闭门。 我身体残疾，这对我的肩膀受伤来说非常痛苦。 9) 同样，从道路到大楼前门有一段非常陡峭的斜坡，但车道被故意关闭，禁止车辆通行，因此您的汽车无法开到大楼入口处让您下车下车或接你。 10）酒店的保安团队太热心了，而且非常*****。 我住在那里的每一天，他们每次见到我，都会用警惕的怀疑态度对待我，观察我，无休止地盯着我，跟踪我，不断地直接冲到我的脸上，用手电筒照着我的脸，互相喊对方支援，所以他们可以集体对抗我。 我不被允许坐在酒店大堂。 我经常被问到我在那里做什么。 酒店的保安团队把我当作罪犯、恐怖分子、******，而不是受人尊敬的顾客，因为我不是中国人。 他们不让外国客人在他们的酒店感到受欢迎。 11）尽管这家酒店被称为“国际”酒店，并且是巩义市目前唯一一家拥有接待外国客人资格的酒店，但酒店的工作人员都不会说英语。 这一切都没有什么国际性的。 外国客人必须能够用中文与酒店工作人员沟通。 12) 由于#4，入住和退房都非常困难。 13）第三天，我在退房时间后多住了五个小时，并愿意多付半天的费用，但他们却保留了我全部的300元押金，并收取了我第三天和晚上的全部额外费用。 在我看来，他们欠我钱，是退还半天的房费。 14) 不幸的是，这是巩义市目前唯一一家拥有接待外宾资格的酒店，也是携程网站上唯一列出的酒店。 巩义是我在中国最喜欢参观的地方之一。 我已经去过那里三次了，还想再去一次，但我永远不会再住这家酒店了。 它不值四星级，也不配“国际”这个词。15）酒店声称有不同类型的房间，名称和价格各不相同，但实际上，由于整体布局的原因，房间基本上都是一样的。 18) 地毯上有香烟烧过的痕迹。

2 年前

房間較有時代感，衛生不錯，設施可以說中規中矩但是服務人員的態度真的有點 😓 帶點高傲，想讓他們幫忙叫車也不行，叫你自己出去大街上攔車，實在有點無語

1 年前

房间型宽，裝飾档次，卫生乾淨、服务满意。酒店整体感觉不错，是我喜欢的、也是我經常入住的飯店。

1 年前

Staffs are courteous and helpful. My friend who cannot speak much Mandarin wanted to buy an extra luggage bag. The manager got one of the staff members to take her to the shop that sells luggage bags. Room is clean and tidy, very comfortable.

工作人员很有礼貌，乐于助人。我的朋友不会说太多普通话，想多买一个行李袋。经理让一名工作人员带她去了一家卖行李袋的商店。 房间干净整洁，很舒服。

8 年前

The hotel is a bit old to be fair but not as bad as made out in other reports.||English is not widely spoken but there was always someone who could help. It is quite arrogant to expect everyone to speak English in their own country.||||Check in and check out followed normal Chinese routines and was same as anywhere. ||||Rooms are big with tea/coffee and kettle provided, empty fridge [not minibar with ripoff prices], local TV, WiFi. [Note - you need a VPN to connect to many/most western websites and you need to have that running before getting to China]. ||||The wall sockets are Type A,C and I - no not international, but an international traveller should know to carry a universal adaptor and not blame the host country, Saying that I forgot mine and the hotel did not have one, [although they were helpful enough to try to find one] so I bought one locally for 15 yuan.||||The breakfast served is plentiful with both local and western cuisine, with knife and fork provided for those who need them. I didn't try the hotel restaurant in the evenings as there are so many eating places within a short walk, from fancy fondue restaurants to cheap noodle houses. Depends what you want but don't expect English menus or conversation - or standards of hygiene, but that is probably better than the sub-continent. ||||First room we had was a bit jaded but second one was fine, ask to move if you are not happy or inspect the room first.||||Trouble is as a foreigner you are not allowed into the cheaper / better Chinese hotels, I tried and was forced to use the more expensive ,I assume Government, hotels.||||It helps having a Chinese translator but I assume anyone coming here for business would be accompanied by their host company translator. If on pleasure then go somewhere nice - GongYi is an industrial area and not much to recommend it.

公平地说，这家酒店有点旧，但并不像其他报告中所说的那么糟糕。||英语并不广泛使用，但总有人可以提供帮助。期望每个人在自己的国家都说英语是相当傲慢的。||||入住和退房遵循正常的中国惯例，与其他地方一样。 ||||房间很大，提供茶/咖啡和水壶、空冰箱[不是价格低廉的迷你吧]、当地电视、无线网络。 [注意 - 您需要一个 VPN 才能连接到许多/大多数西方网站，并且您需要在到达中国之前运行该 VPN]。 ||||墙壁插座为 A、C 和 I 型 - 不，不是国际性的，但国际旅行者应该知道携带通用适配器，而不是责怪东道国，说我忘记了我的适配器，而酒店也没有， 【虽然他们很热心的帮我找到了一份】所以我就在当地花了15块钱买了一份。||||早餐很丰富，有本地菜和西餐，还有刀叉供需要的人使用。晚上我没有去酒店的餐厅，因为步行不远就有很多吃饭的地方，从高档的火锅店到便宜的面馆。取决于你想要什么，但不要指望英文菜单或对话 - 或卫生标准，但这可能比次大陆更好。 ||||我们的第一个房间有点陈旧，但第二个房间还不错，如果您不满意，请要求搬走或先检查一下房间。||||问题是作为外国人，您不被允许进入更便宜/更好的房间我尝试过中国酒店，但被迫使用更昂贵的酒店，我认为是政府酒店。||||拥有中文翻译会有所帮助，但我认为任何来这里出差的人都会有他们的主办公司翻译陪同。如果高兴的话就去一个不错的地方——巩义是一个工业区，没什么值得推荐的。

5 年前

Mind You, no one speaks English here. They claim to be a 5 star hotel, my foot.||||Check-In & Check-out formalities were tough and extremely slow as no one could speak English.||||Rooms are dated and carpets are stained and smelly. WiFi was dead slow and intermittent. ||||Phones weren't working.||||They don't have international sockets in the room and also the housekeeping could not provide an adapter.||||The only international socket was in the bathroom hair dryer and had to charge my laptop and phone in the bathroom.||||Bathroom was smelling of sewage gas and didn't feel clean.||||The alley was dark, smelly and very dirty with things all over the carpet.||||Less said about the buffet breakfast.||Service is horrid and everything was dirty. Felt like standing at a roadside eatery. None of the people in the live counter wear gloves and handle everything with their dirty hands.||||Could see mud on the salads and am sure vegetables were never washed.||||Cutlery, plates and cups weren't cleaned properly with stains all over. Could see some people spitting on the restaurant floor.||PATHETIC||||As there was no choice of restaurants outside, had dinner at their restaurant.||Once again had a tough time ordering as they don't have menu in English and no one spoke too.||||Restaurant was dirty and again all the cutlery, cups and plates were stained and very very dirty. ||Serving staff too were very dirty and actually saw them cleaning the cups using table cloth.||||Sincere advise: please don't even try to stay here.

请注意，这里没有人说英语。他们声称是一家五星级酒店，我的脚。||||办理入住和退房手续非常困难，而且速度极其缓慢，因为没有人会说英语。||||房间过时，地毯又脏又臭。无线网络非常慢而且断断续续。 ||||电话不能用。||||房间里没有国际插座，而且客房服务人员也无法提供适配器。||||唯一的国际插座在浴室吹风机里，有在浴室给我的笔记本电脑和手机充电。||||浴室有一股污水味，感觉不干净。||||小巷很黑，有臭味，很脏，地毯上到处都是东西。||| |自助早餐就更不用说了。||服务很糟糕，一切都很脏。感觉就像站在路边的餐馆。现场柜台上的人都没有戴手套，用肮脏的手处理所有东西。||||可以看到沙拉上的泥土，确信蔬菜从未清洗过。||||餐具、盘子和杯子没有正确清洁到处都是污渍。可以看到一些人在餐厅地板上吐痰。||可怜||||因为外面没有餐厅可供选择，所以在他们的餐厅吃了晚餐。||再次点餐很困难，因为他们没有英文菜单也没有人说话。||||餐厅很脏，所有的餐具、杯子和盘子都被弄脏了，非常非常脏。 ||服务人员也很脏，实际上看到他们用桌布清洁杯子。||||真诚的建议：请不要尝试留在这里。

7 年前