East Beach Resort Banshanwan Hotel

设施简陋、霉湿严重、輔助设施久无人维护！

8 个月前

房間干淨服務好

1 年前

The location is perfect and the resort is in a wonderful place with a nice small functional gym but that’s where the compliments end. The reception lady when I checked in was on her phone, she was chatting to other guests who were behind me and even served them before she had finished serving me.Then she gave me room opposite where they keep all the trash and all the trash bags were still outside with the water oozing out of it. I complained and my room was changed but in my new room I found a man’s underwear, dirty floors and dusty surfaces. I decided to say nothingThe cleanliness of the resort needs to be massively improved. The cleaning ladies spend 5 minutes at most in your room mostly removing trash and changing towels. On the third I got so frustrated I actually told them what to do when they came. The hallway outside my door had a watermelon stain that someone had dropped on the first night when I checked in and all along the hallway you see dirty marks on the floor, q-tips, bits of paper etc.The room had no room service menu and the kitchenette is a waste of space because there is no fridge to keep your drinks cool or stove to make quick things after a day of exploring even though this an apartment style hotel.There was also a weird bed thing that was in the hallway all week long.I paid quite a bit for this room and for the price you expect the service to be top notch. I was massively disappointed.

地理位置绝佳，度假村坐落在一个美妙的地方，拥有一个漂亮的小型多功能健身房，但赞美也就到此为止了。我入住时，接待小姐正在打电话，她正在和我后面的其他客人聊天，甚至在服务完我之前就为他们服务了。然后，她给了我对面的房间，那里放着所有的垃圾，所有的垃圾袋都还在外面渗水。我投诉后，他们给我换了房间，但在我的新房间里，我发现了一件男人的内衣，地板很脏，到处都是灰尘。我决定什么也不说，度假村的清洁度需要大大提高。清洁女工最多在你的房间里呆 5 分钟，主要是清理垃圾和换毛巾。第三次，我非常沮丧，我实际上告诉他们来的时候该怎么做。我入住第一天晚上，门外的走廊上留下了一块西瓜渍，那是别人弄的。走廊里到处都是地板上的脏污痕迹，还有棉签、纸屑等等。房间没有客房服务菜单，小厨房简直是浪费空间，因为没有冰箱可以冷藏饮料，也没有炉子可以在一天的游玩之后快速做些东西，尽管这是一家公寓式酒店。走廊里还有一张奇怪的床，整整一个星期都放在那里。我花了不少钱住这个房间，但考虑到这个价格，我竟然指望它能提供一流的服务。我非常失望。

2 年前

Apart from room cleanliness everything else was on point. The management department really needs to up their game. Wasnt satisfied with the hygiene in the corridors - elevators had a bad smell and rooms were stuffy and also had a smell

除了房间清洁度，其他一切都很到位。管理部门确实需要改进。走廊的卫生状况不太满意——电梯里有异味，房间闷热，也有异味。

2 年前

The hotel room was clean. The area around the restaurant is not very interesting, but there are many restaurants.

酒店房间很干净。餐厅周围环境不太好，但有很多餐厅。

11 个月前

Very good and clean not real picture

非常好，很干净，不是真实的照片

9 个月前

great

伟大的

7 个月前