天恒国际大酒店

Overall: This was my first time staying at the Tian Heng International Hotel and I was there for almost 2 weeks! They have a really helpful staff- I am American and only speak English so it was very nice to have multiple staff members who were able to communicate with me. 2 of the Assistant Managers were so good to me, helping me with whatever I need. When you visit from any English speaking country, ask for Ray and/or Julia. Next time I come to Yiwu I will absolutley be staying at Tian Heng. ||Food: The breakfast buffet is really delicious. I did not eat most of the 'local' cuisine, but they had fresh eggs/omelets, cereal, fruit and yogurt plus lots of bread choices. Also they put in an espresso/cappuccino machine while I was there and it was so good! Make your own fresh cup of joe. Room Service menu is slim, but some really good options, the Chinese restaurant on the second floor is also pretty delicious.||Spa: The Spa was amazing. Bring your bathing suit to enjoy the beautiful indoor swimming pool (I wish I had!), the massages are incredible and very affordable. The staff in the spa is helpful and fun. ||Environment: A bank is located right next door for ATM needs, street sales happening at night just around the corner and there is a mall with lots of cool shops and a big grocery store- almost like a Wal-Mart. Pizza Hut and KFC in walking distance. I felt safe, as a woman walking around there by myself, though I was still cautious.

总体来说：这是我第一次入住天恒国际酒店，并且在那里待了将近两周！他们有一群非常乐于助人的员工——我是美国人，只会说英语，所以很高兴有多名能够与我交流的员工。两位助理经理对我非常好，帮助我满足我的需要。当您从任何英语国家访问时，请询问 Ray 和/或 Julia。下次来义乌一定还会入住天恒酒店。 ||食物： 自助早餐真的很好吃。我没有吃大部分“当地”美食，但他们有新鲜的鸡蛋/煎蛋卷、麦片、水果和酸奶，还有很多面包可供选择。当我在那里的时候他们还放了一台浓缩咖啡/卡布奇诺咖啡机，真是太棒了！自己制作一杯新鲜的乔。客房服务的菜单很少，但有些确实不错的选择，二楼的中餐厅也相当美味。||水疗中心：水疗中心很棒。带上你的泳衣去享受美丽的室内游泳池（我希望我有！），按摩令人难以置信，而且非常实惠。水疗中心的工作人员乐于助人而且很有趣。 ||环境： 隔壁有一家银行，可满足 ATM 需求，拐角处晚上有街头销售，还有一个购物中心，里面有很多很酷的商店和一家大杂货店 - 几乎就像沃尔玛一样。必胜客和肯德基都在步行距离内。作为一个独自走在那里的女人，我感到很安全，尽管我仍然很谨慎。

11 年前

This hotel's age certainly shows when you get to your room. Carpet is worn and stained, paint on ceiling and walls are cracked, faded soft furnishing, loose door handle with broken privacy lock, shelf in shower came off so no where to put your shampoo, moulded grout, no wifi... and the list goes on. It would struggle to be a 3 star hotel just from the rooms alone. How on earth can it market itself as a 5 star hotel! If you are expecting 5 star service, don't bother. Let me tell you why. ||||Central air con isn't efficient at all. It's 38 degrees outside and it's very hot in the lobby, the lift, and the restaurant. On a rainy day the temperature is still the same outside, but hotel has switched off its central air con for 3 or 4 days. It's so hot in the room but there is nothing you can do! When you ring up to complain, they will offer to bring a fan to your room but they won't switch on air con. How awful!||||Service is appalling. No bellboy to help you with your luggage on arrival. Once it took us over 50 minutes to settle dinner bill in the restaurant. No one ever take your empty plate or glasses when you are dining. It feels like all the staff have never had any proper training.||||We booked this hotel because use of gym and swimming pool is free. On arrival, we signed up for a promotional deal paying a large lump sum upfront which is non refundable. What wasn’t explained to us is that we would lose our rights to free swimming pool and gym. We were so dissapointed when we found out later. We wouldn't agree to the deal if things have been explained to us properly.||||The gym and swimming pool only opens form 12pm which is very silly, considering most people want to work out in the morning.||||Waitress in the restaurant will pour you some tea without asking if you want any. They will then add it to the bill later. We were drinking beers and didn't even want any tea!||||One dish on the menu shows it comes with noodle and there isn’t separate price for the noodle. No one asked us if we want to have the noodle, they just brought it anway. But they charge you extra for the noodle we hardly even touched. ||||In the room, mini fridge are not refilled after the room is cleaned. One day even the teabags weren't refilled and we had to get it from reception.||||When there are bellboys around, they won’t hail a taxi for you even if when it’s raining. They told people to drag their luggage and go to the street to get one themselves.||||Room service is not 24 hours. Probably finishes at 12am or earlier. Western food restaurant serve food from room service menu.||||The bed is rock hard like prison bed and there is no choice of softer mattress.||||One day the sliced bread for breakfast buffet is frozen and there is no defrost option on toaster.||||The lobby bar shuts at 12am. But you can't get much from there anyway. Several times there was no barman around to make any cocktail on the menu. Once the barman was there but was new and didn't know how to make any cocktail. Drinks are totally overprices. £4.8 for a baileys.||||There is no wifi. They brough a router to our room to set up wifi for us which was great. But the password for internet access changed 3 times and we keep having to ring up everyday to ask.||||All in all we had a terrible stay there and would not consider staying again. There are lots of other hotels in Yiwu that's cheaper and nicer. Do shop around.

当你到达你的房间时，这家酒店的年代就显而易见了。地毯磨损且污渍斑斑，天花板和墙壁上的油漆开裂，软家具褪色，门把手松动，隐私锁坏了，淋浴间的架子脱落了，所以没有地方放洗发水，模压水泥浆，没有无线网络……还有清单继续。仅从房间来看，很难成为一家三星级酒店。它到底怎么能把自己打造成五星级酒店呢！如果您期待五星级服务，请不要打扰。让我告诉你原因。 ||||中央空调根本效率不高。外面气温38度，大堂、电梯、餐厅都很热。下雨天，外面的温度还是一样，但酒店却把中央空调关了三四天。房间里很热，但你却无能为力！当你打电话投诉时，他们会主动提出将风扇带到你的房间，但他们不会打开空调。太糟糕了！||||服务令人震惊。抵达时没有行李员帮助您搬运行李。有一次我们在餐厅花了50多分钟才结清晚餐账单。当您用餐时，没有人会拿走您的空盘子或杯子。感觉所有的员工都没有接受过任何适当的培训。||||我们预订这家酒店是因为可以免费使用健身房和游泳池。抵达后，我们签署了一项促销优惠，预先支付了一大笔费用，且不可退款。没有向我们解释的是，我们将失去免费游泳池和健身房的权利。当我们后来发现时，我们非常失望。如果向我们解释清楚的话，我们不会同意这笔交易。||||健身房和游泳池只从中午 12 点开始开放，考虑到大多数人都想在早上锻炼，这很愚蠢。||||餐厅里的服务员会给你倒茶，不会问你要不要喝。他们稍后会将其添加到账单中。我们喝了啤酒，甚至不想喝茶！||||菜单上的一道菜显示它带有面条，而且面条没有单独的价格。没有人问我们要不要吃面条，他们只是把它拿走了。但我们几乎没碰过面条，他们却要额外收费。 ||||房间里的迷你冰箱在打扫房间后没有重新加满。有一天，连茶包都没有续满，我们不得不从接待处拿。||||当周围有行李员时，即使下雨，他们也不会为你叫出租车。他们叫人拖着行李自己去街上拿。||||客房服务不是24小时的。大概中午12点或更早结束。西餐厅提供客房服务菜单上的食物。||||床像监狱的床一样硬，没有软床垫可供选择。||||有一天自助早餐的切片面包被冻住了，没有解冻。烤面包机选项。||||大堂酒吧中午 12 点关门。但无论如何你也不能从那里得到太多。有几次没有酒吧服务员在菜单上调制任何鸡尾酒。有一次，酒吧服务员在那里，但他是新来的，不知道如何制作鸡尾酒。饮料价格完全过高。百利甜酒 4.8 英镑。||||没有 wifi。他们带了一个路由器到我们的房间为我们设置无线网络，这很棒。但是互联网访问密码更改了 3 次，我们不得不每天打电话询问。||||总而言之，我们在那里住得很糟糕，不会考虑再次入住。义乌还有很多更便宜、更好的酒店。货比三家。

11 年前

This Hotel has a nice lobby and shiny elevators and that is where the good news stops. I moved to three differnt rooms in the 20 minutes after arrrival and each one was worse than the previous one. Filthy carpets and worn dirty couches. The furnishings were ok. Three nights and no cool air. It was unseasonably warm in Yiwu. Asked 4 times for somone to check the AC but my request fell on deaf ears. The Breakfast area was terrible and the food had no taste at all. Poor Western selections. I would pass on this Hotel if I were you

这家酒店有一个漂亮的大堂和闪亮的电梯，这就是好消息。 到达后 20 分钟内我换了三个不同的房间，每个房间都比前一个更差。 肮脏的地毯和破旧肮脏的沙发。家具还可以。 三个晚上，没有凉爽的空气。义乌的天气异常温暖。 我四次要求有人检查空调，但我的要求被置若罔闻。 早餐区很糟糕而且食物根本没有味道。 西方选择不佳。 如果我是你，我会放弃这家酒店

12 年前

this hotel looks ok a first glance but take acloser look and the standard of cleanliness and upkeep are sadly lacking. English is not spoken even by the reception staff and all staff are sullen and generally disinterested. The plus for Western travellers who might be fed up with Oriental food is that Tesco, KFC and Pizza Hut are close by. That said the choise of hotels in Yiwu is generaly poor so this is not too bad by the local standard.

这家酒店乍一看还不错，但仔细一看，遗憾的是缺乏清洁和维护标准。即使接待人员也不会说英语，所有工作人员都很闷闷不乐，普遍不感兴趣。对于可能厌倦了东方美食的西方游客来说，优点是乐购 (Tesco)、肯德基 (KFC) 和必胜客 (Pizza Hut) 就在附近。尽管如此，义乌的酒店选择普遍较差，所以按照当地标准来看这还算不错。

13 年前

I found the room at this hotel to be very comfortable especially compared to many I stay in China. Some people complain that this hotel is not a 5 star compared to others, but you are not paying $80.00 at these hotels a night. The breakfast was very good with plenty of options including freshly cooked eggs.

我发现这家酒店的房间非常舒适，尤其是与我在中国住过的许多房间相比。有些人抱怨说，与其他酒店相比，这家酒店不是 5 星级酒店，但您在这些酒店住一晚并没有支付 80 美元。早餐非常好，有很多选择，包括新鲜煮熟的鸡蛋。

10 年前

酒店给人一种干净气派的感觉，大厅里面很大，我们在一个很炎热的天气之下进去的，里面凉丝丝的非常舒服。服务员的态度真好，对我们表现出了相当欢迎的态度，我们住的很舒适，其中的网线和电视等常用设施用的很得手

11 年前

卫生情况比普通的酒店好多了，毕竟是星级的了，外面的地毯都是很豪华的，他设计得也非常好，房间里面很小的细节非常好的，像普通的酒店里面的镜子就只能照到前面，他的可以转，两个镜子同时还可以看到你后面的发型，洗澡的时候也可以让你听音乐享受一下，放松疲劳，舒适度还是不错的，那个床是相当豪华的了，很大的，旁边有一个大的沙发，还可以喝喝咖啡，是免费提供的，办理手续时的态度也很好的，房间里面的设施也齐全的。

13 年前

这家还可以，他的设施和服务、环境都是不错的，房间的各种设施和卫生程度相当不错，而且他的被褥用品也是相当不错的，整个房间给人一种很清爽的感觉，可以达到他星级的标准了，前台接待给人的感觉还是比较亲切吧，酒店的价位还可以，在义乌来说还是非常不错的，酒店好像也有游泳池什么的，酒店的地理位置也不错的，从机场到火车站和市区的必经之路，旁边还有个比较大的超市，地理位置也比较安静，不是很乱。

13 年前